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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Good service and easy to navigate easy to make the booking im happy😀
Excellent service. I have never encountered any trouble booking with cheap o air, and the trips are cheap indeed.
Good experience with transaction s good prices and easy purchase
Muy bueno.chevere lo reconendatia a la familia.y amistades. Exelente servicio
Easy to navigate to navigate your website customers satisfaction
Easy and fast process, happy with the booking.
Thank you very much
It was not easy to book with CheapOAir.
Initially I booked the ticket for $1258.00
When I reviewed the ticket I called CheapOAir and described my issue. They cancelled my initial ticket and sold me the sane ticket for $350.00 more
I think that is not fair. The error was the middle initial. They should have not charged me that much. They could have kept the ticket for $1258.00..
It was easy to book with chespOAir.com
Just wasn't able to get anyone on the phone or the chat to change my earned mileage to a card so that I can use the earned miles to pay for my trip. But I didn't receive the proper setvice
I was calling for assistance nobody answered me so I hope wait this new one it'll be better.
Everything went well i had no problem booking all is well...
It was an overall experience great, gentlemen was very helpful
Great prices! Everything was easy and fast. Loved it! I strongly recommend it
It was easy to use and cheap. Great service. Price is great. Easy to use and easy to understand
GREAT experience the book nice and fast. Thank you very much.
Excellent online service. First time ever I bought any Airlines tickets online.
Hope I will not regret my decision, will definitely recommend my family's after I'm done with my trip. Thank you.
Everything was so easy to follow and book and the pricing was great
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


Unfortunately any changes made to a reservation has to be cancelled and rebook when it comes to a name correction. In that case you take the risk of the fare having increased due to the availability or price change. Our apologies for the inconvenience.