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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Good service and easy to navigate easy to make the booking im happy😀

Date of experience: September 28, 2024
Massachusetts
1 review
0 helpful votes
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Good
October 8, 2024

Good information about the availability of airlines an help in planning my travels

Date of experience: September 28, 2024
North Carolina
1 review
0 helpful votes
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Excellent service
October 8, 2024

Excellent service. I have never encountered any trouble booking with cheap o air, and the trips are cheap indeed.

Date of experience: September 28, 2024
Mexico
1 review
0 helpful votes
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Good experience with transaction s good prices and easy purchase

Date of experience: September 28, 2024
Maryland
1 review
0 helpful votes
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Muy bueno.chevere lo reconendatia a la familia.y amistades. Exelente servicio

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
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Great
October 8, 2024

Excellent service, very easy to access the system, I always use the website

Date of experience: September 28, 2024
Texas
1 review
0 helpful votes
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Easy to navigate to navigate your website customers satisfaction

Date of experience: September 28, 2024
Australia
1 review
0 helpful votes
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Easy and fast process, happy with the booking.
Thank you very much

Date of experience: September 28, 2024
California
1 review
0 helpful votes
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It was not easy to book with CheapOAir
October 8, 2024
Updated review

It was not easy to book with CheapOAir.
Initially I booked the ticket for $1258.00
When I reviewed the ticket I called CheapOAir and described my issue. They cancelled my initial ticket and sold me the sane ticket for $350.00 more
I think that is not fair. The error was the middle initial. They should have not charged me that much. They could have kept the ticket for $1258.00..

Date of experience: September 27, 2024
CustomerService C. CheapOair Rep
over a year old

Unfortunately any changes made to a reservation has to be cancelled and rebook when it comes to a name correction. In that case you take the risk of the fare having increased due to the availability or price change. Our apologies for the inconvenience.


It was easy to book with chespOAir.com
October 7, 2024
Previous review

It was easy to book with chespOAir.com

Date of experience: September 27, 2024
Japan
1 review
0 helpful votes
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Just wasn't able to get anyone on the phone or the chat to change my earned mileage to a card so that I can use the earned miles to pay for my trip. But I didn't receive the proper setvice

Date of experience: September 27, 2024
Texas
1 review
0 helpful votes
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I was calling for assistance nobody answered me so I hope wait this new one it'll be better.

Date of experience: September 27, 2024
Guatemala
1 review
0 helpful votes
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Awesome
October 8, 2024

Everything's fine with you guys, you're just awesome! I'll keep purchasing tickets with you

Date of experience: September 27, 2024
Philippines
1 review
0 helpful votes
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Smooth booking
October 8, 2024

Everything went well i had no problem booking all is well...

Date of experience: September 27, 2024
Colombia
1 review
0 helpful votes
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It was an overall experience great, gentlemen was very helpful

Date of experience: September 27, 2024
Florida
1 review
0 helpful votes
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Great prices!
October 8, 2024

Great prices! Everything was easy and fast. Loved it! I strongly recommend it

Date of experience: September 27, 2024
Colorado
1 review
0 helpful votes
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It was easy to use and cheap
October 8, 2024

It was easy to use and cheap. Great service. Price is great. Easy to use and easy to understand

Date of experience: September 27, 2024
New York
1 review
0 helpful votes
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GREAT experience the book nice and fast. Thank you very much.

Date of experience: September 27, 2024
Connecticut
1 review
0 helpful votes
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Excellent online service
October 8, 2024

Excellent online service. First time ever I bought any Airlines tickets online.
Hope I will not regret my decision, will definitely recommend my family's after I'm done with my trip. Thank you.

Date of experience: September 27, 2024
Puerto Rico
1 review
0 helpful votes
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Was okay
October 8, 2024

Understand are a good choice, have good offers and easy to handle

Date of experience: September 27, 2024
Canada
1 review
0 helpful votes
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Easy to book online
October 8, 2024

Everything was so easy to follow and book and the pricing was great

Date of experience: September 27, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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