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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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The only thing that is hard to find is getting a wheelchair, other than that I had no problems.
Great and easy service! The prices are always the lowest rates.
Cheapoair is amazing always. Responds fast and handles crisis with competence
I can't say anything at the moment, because my flight date is in the future: the only thing I can say so far is that I booked and paid and they immediately sent me the details of the trip.
Good all the time thanks
Asking for too many characters is a pain
So far so good.i had not heard of CheapOAir as we seldom fly, but it was easy to use, and we got the day and time we wanted quite easily.
Excellent service Everything went nice and smooth. For me it is important, because I hate went nothing goes right. I get really stress!
I won't try this media never again. It takes your money in case you change your mind.
I did not have any difficulty in booking my flight. Thank you for this service. I will always book with CheapOair
Very easy booking system
I am very happy with your service
Thank you
The website was quite easy to navigate. I was just a bit confused from the email sent with booking details stating I'd need to get terminal number from the airline directly 24hrs before flight.
I like it because it is easy to follow and doesn't have any issues.
The service I received is always great but the carry ons should be included
In the price of the tickets!
Not bad good experience overall the best site I don't travel much
Tickets too expensive sometimes, even though I use to buy tickets a lot. I also need to use my points while buying my tickets.
It was very easy to buy buy my tickets and i felt save with my credit card
Great service. Needed to change flight and was very happy with the results.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You purchased a non refundable ticket and the fare rules are always displayed during the booking process. As a travel agency we do not determine those policies, they are mandated by the airline you booked with. Even if you booked with the airline directly, or another agency the rules would have been the same. Our apologies for the inconvenience.