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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great service! When I travel, I always book with CheapOair because is very convenient, fast and easy
Cheapoair is one of the worst companies out there (if I could give them a minus 10 for a review I would) DO NOT BOOK WITH THEM I booked my flight with them to Nova Scotia and the airline that they booked me with had gone under two months previous so when I showed up to the airport the day of the flight the airline did not exist anymore (and Cheapoair never even notified me of that the airline had gone under) and now they will not refund my money that Cheapoair has charged on my credit card and everytime I call the Cheapoair I get the run around from their agents sometimes staying on hold for an hour...the most horrible customer service I have ever experienced! I will be reporting them...do not book any of travel arrangements with this company they are a scam!
The reminder is excellent and very badly needed since I could not remember where I placed my flight info
Good service and competitive prices for flights. Unnecessary additional sales are attached to flight deals as well, so, be aware of this marketing hack
Me experien is always very good. The offers the ability to answer any quesitos. Very grateful. Thanks
Accurate, user friendly, meets my financial needs for cheap tickets or fair prices.
Ok no problems. Excellent communication prompt email with itinerary
Thanks very good.
Helpful and clear information
Great support
Really cheap and quick. Easy to use no problems with registration
Sometimes is good and sometimes has bad reservations hope this is really good
Fácil de usar, te responden prontamente.
Muchas gracias.
Saludos.
Good service, customer service is excellent. Prices are reasonable.
Wonderful experience, thank you for your commitment to assisting travelers like me fly inexpensively
Flights are easy to organise and I am confident using the service. The range of bands are extensive and always great value.
I was having a difficult time finding the right plan that allowed us to match the flight coming and going, but liked how this site allowed me to mix and match the leaving flight with the return flight.
I had an amazing 🤩 with the customer service representative, very helpful he make it easy for me to book my trip so much.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This complaint has already been addressed, the airline filed chapter 11 on Sept. 11 not months ago therefore we are working with the customer and the airline getting her money back, and have been in contact with her.