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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Best service and quick response, update online. Good communication
Good information, precise, on time. I will use CheapOair again
Very good follow up. Verified my reservation right afterwards, which I felt secure that all details were correct. Then a couple days later got a reminder text and if I needed hotel rooms or a car. And a day later I get the customer survey. I feel very secure in my reservation and questions that I would have about anything related to my upcoming event. Thank you so much for all your help with this event. I would recommend CheapOair to all as so far this has been an excellent experience! Thank you for caring about your customer concerns and any questions and not forgetting about customer service after booking the trip.I will definitely tell all people I know, thanks again
And appreciate your service!
Was easy to use. This was the cheapest way that I found to travel.Awesome!
I think the services are nice, and my experiences with them were all great
Se sorprende al cliente con pagos extra, eso no gusta a nadie
Good service to buy tickets fast for me this day when i need it
I travel overseas alot. The platform is easy to use. Also, the customer service is very responsive. CheapOAir is all I use.
Awesome trips and easy booking my trips! Also like the fact I can pay with Affirm!
I was told that I would be charged the full price for a new ticket just to change the departure time from Belize to Houston when I was traveling from Belize on 5th September 2024.
It was a pleasant experience and the website was easy to use.
Great perfect for travel bookings I always use cheapoair everything we travel
Good rates for booking flights. Very good service customer.
Expensive extras
I don't know if it is really worth to purchase but i did
Is my first time so let see how is working this application let see
I can't remember exactly, but made me avoid CheapOair for a while.
I didn't see an option to upgrade.
It was very nice very helpfully, they found the best deal. And they care.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members