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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Thank you so much for your platform. Very easy to navigate and helpful to a old man like me
A quick and easy transaction on booking international flight
Efficient and accurate, recommended to others to use as well
Okay. Prices reasonable. Service helpful. Easy navigation.
Very good. I find the best options here. Convenient and cheap.
Crew members were approachable and services were provided.
Not being able to select seat without a fee... you are no cheaper than AAA...a customer for years bye after this trip
VERY PATIENT CHEAPO CONTACT. HE WAS PATIENT AND GAVE ME SOME ADDITIONAL SERVICES TO MAKE THE TRIP AGREEABLE
Great updates and communication and great prices would recommend
Very good and reliable with good customer service. But CS can be always enhanced.
Wonderful website... team ready to help incase any issue... I have been using this website for many year with no issue whatsoever
Very pleased with the service provided. The staff always very patient
Last 10 years buying experience and always with great deal, safe and secured
Customer support is good. The product is safe for online payment
I cannot get the App to work. Frustrating. But making my reservation was easy!
Quick and easy to use. I recommend it to anyone looking for flights
Good service, excellent options for flights, good lower price
Excellent website to find airline tickets recommend 100% travel
I asked the customer service representative if there would be an additional charge to choose seat after booking and he dishonestly answered no.
Cheap & fast easy & convenient and very detailed oriented!,,,,👍
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members