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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Is all right, even thou the airlines try to keep charging extra money for any service and bothers asking for so much information
Some of the representatives speak like a robot. Hard to understand.
Excelente servicio, 👌 yo personalmente estoy muy satisfecho con el servicio que se me dio, lo recomiendo
I just want to book a flight and not join all your Special Clubs and see hotels and rental car deals.
We've been using cheapoair when booking flight to the Philippines & to here in the US and we are very satisfied with the service.
Smooth travel experiences. No issues with CheapOAir. My preferred travel reservation site.
A lot of choices and easy to understand. I received confirmation of my booking immediately after I booked.
Clear easy reservations that met my needs. I hope that all of the follow up will work well for us as we travel.
This is my favorite site when it comes to overseas airline booking
Everytime I call it gets messed up I always have to call back. I feel I pay more than doing it on line
Thank you for your feedback. We regret any inconvenience or frustration
Very polite and kind Spirit employees. Nice airline with lots of legroom.
I always book with CheapOair! No hidden information or fees!
Very good and easy to get true the sale rep was excellent good job
Excellent online travel booking used multiple times to philippines.
Great experience and easy filling up the information. Well done.
Always easy to register. We never have a problem with anything
Booking was easy. Seems like there was extra charges to pay.
Just starting. I don't want a featured review. To get to fifty characters I'll just type nothing.
It was so good and very professional. I literally am excited
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We regret that it was not a satisfactory experience