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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Good experience. Received answers as requested and am satisfied with the outcome and follow up. Thank you for the information
Quick service good easy-to-use i can find what I want airline ticket
Very good company and the service is very good because they always have someone that speaks Spanish
Great a will use it again.as it was my first time using CheapOair.
Great prices easy to book, no issues. Will use you again. Very good service:-)
Difficulty with customer services.
Had to maneuver the service for response, but not resolved entirely
I booked a nonstop flight and months later they changed it, I don't think that's fair. I inconvenienced myself to go a day earlier just for the nonstop flight.
My I feel nervous and stressed. Not comfortable. It's my first time to deal with you.
Good service but it was a bit strange that no customer service agent talked to me.
Thanks for the flight it was really easy to book and I appreciate it
Easy to use. However, this service is not free and it's not mentioned anywhere on this site. I will not use again or recommend to anyone else.
Very excellent service well done nd keep it up, I will book again with you
Some difficulties with contacting your agency and payments, but overall good.
Was not clear whether the booking includes checked-in items.
You made things very easy for passengers.
Very nice, lovely and wonderful flights.
I will recommande CheapOair to my colleagues, friends and relatives.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. The price we quote and do mention prior to booking is the ticket cost and taxes and our service fee. We regret your experience was not satisfactory.