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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Keep up the great work 👍🏻 great customer service too.great people
Great work 👍🏻keep it up.you guys make traveling easier...
Very good no problem at all! It's easier to book compare to the other booking companies.Thank you!
I overall love the agents and their customer service! Never a dull moment with them and they know how to get the job done.
Nice and easy and was the cheapest flight I was able to find booking was made easily
I think you just have to be patient going through all the product that they offer you and select the right day and the time. Good to that they are here to help any time
Good experience and different verity to choose the booking
Good experience and different verity to choose the booking
So far so good; haven't had issues yet. The prices are always the lowest
I was charged for a mistake. It's terrible. I'll make sure to spread the word...
Excelente y rápido, compré en la app de CheapOair y fue muy fácil
You should have the option to add luggage. Travelling international without luggage is not practical and the airline charges more at the airport.
I am a little hesitant, but the process was pretty simple.
Still more expensive than I expected, but that's how it goes sometimes.
In the past I used travel agencies but since I discovered Cheap air I haven't used anything or anyone else.
Fast and easy and could change my flter choices quckly. I was unsure of the airline and arorts and it was auto filled for me.
I accidentally ordered carry on luggage 2 hours ago and CheapOair refuses to assist me with cancellation of this purchase referring me over to the airlines for help. I have been charged $375 dollars just for luggage.
Thank you for the feedback. Once you add bags to a reservation the airline is the one who charges your card and get's paid we cannot refund money that was paid directly to the airline so unfortunately you have to speak with that airline for your request.
No complaints with service. Makes booking very easy. Used service many times.
It has been good. The answer all my questions and help ease my anxiety about my trip home.
Cheap prices, many flights to choose, very convenient and very good services
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback. Our representatives have assisted this reviewer regarding their concern. We regret your experience was not satisfactory.