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CheapOair

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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GB
1 review
0 helpful votes
Follow Charles A.
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Quite frustrating when you can't see what I regard as basic information

Date of experience: October 11, 2024
Texas
1 review
0 helpful votes
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Good
October 21, 2024

Is all good experience with this air line thanks for everything

Date of experience: October 11, 2024
Saudi Arabia
1 review
0 helpful votes
Follow Ayilya U.
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Very good and easy to book and travelling we always booking with cheapair
Attachment ticket not received

Date of experience: October 11, 2024
Philippines
1 review
0 helpful votes
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Simple system and good prices!
October 21, 2024

Simple system and good prices! Easy access to the website too...

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Its prices of ticket is very low
October 21, 2024

Its prices of ticket is very low. It's good to select Cheapoair for air tickets.

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Excellent
October 21, 2024
Updated review

Excellent service 👏 👍 💯 Great Services
You The Best 👌 Smart Excellent

Date of experience: October 10, 2024

Excellent thanks 😊
October 15, 2024
Previous review

Excellent thanks 😊

Date of experience: October 5, 2024
Sri Lanka
1 review
0 helpful votes
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Price
October 21, 2024

When I chked in to purchase the ticket it was reflecting 565$ and but at the end price has got changed and due to some cancelation in the end I had to pay 711$. Therefore site needed to updated with prices - it will bring disappointment on clients budget and plannings

Date of experience: October 10, 2024
Texas
1 review
0 helpful votes
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Cebu Flight
October 21, 2024

Good and simple to use. Good customer service and used previously with good experiences.

Date of experience: October 10, 2024
Australia
1 review
0 helpful votes
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Good
October 21, 2024

Very easy for finding flights and we can find cheap flights as well.

Date of experience: October 10, 2024
Australia
1 review
0 helpful votes
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So far all gd can't wait they have been helpful with everything

Date of experience: October 10, 2024
Guam
1 review
0 helpful votes
Follow Toby P.
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It made booking a trip simple and easy for my wife and I. Would recommend and use it again!

Date of experience: October 10, 2024
Florida
1 review
0 helpful votes
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Excellence
October 21, 2024

Good and excellent service as many us recommended to me and I will let us join it too

Date of experience: October 10, 2024
Guyana
1 review
0 helpful votes
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After paying for my tickets, further charges are being deducted from my visa card 3 days later and I am not pleased.

CheapOair attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for the feedback. We advise at check out that charges may be billed in separate transactions adding up to the total agreed upon price. We regret your experience was not satisfactory.

Missouri
1 review
0 helpful votes
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Don't like flying, no problems at all
October 21, 2024

Don't like flying, no problems at all. Fast and easy to schedule my trip(s).

Date of experience: October 10, 2024
California
1 review
0 helpful votes
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Decent app
October 21, 2024

It's pretty simple and easy to use It's very convenient I like it.

Date of experience: October 10, 2024
Illinois
1 review
0 helpful votes
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Too many extra charges
October 21, 2024

Too many hiding extra cost and seat chargers are out of control.

Date of experience: October 10, 2024
California
1 review
0 helpful votes
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Never had a problem
October 21, 2024

Never had a problem. Used it at least 4 times. Very convenient

Date of experience: October 10, 2024
Timor-Leste
1 review
0 helpful votes
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Good Service and always respond quickly and any time to respond

Date of experience: October 10, 2024
Pennsylvania
1 review
0 helpful votes
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Good
October 21, 2024

Es una página con buenos precios y fácil de usar, siempre que viajo la uso y funciona bien ‍

Date of experience: October 10, 2024
Washington
1 review
0 helpful votes
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The website has designed easy to use
October 21, 2024

The website has designed easy to use. The flight cost is cheaper than other choices, and that's save money!

Date of experience: October 10, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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