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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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They always on time reliable helpful I always use them on my trips I have had a good experiences with them
Me gusta mucho esta pagina para comprar mis voletos de avion es muy fasil de buscarlos sigan asi noicambien su formato por que las otras es muy comlicado comprar un boleto
Great to get a ticket via cheap o air. Always nice and easy. To be continued.
Great customer service and flight prices are cheaper than other booking agencies.
Great customer service and flight prices are cheaper than other booking agencies.
Great step by step ticket purchase. Ilike that you have no hidden coas and its spelled out step by step. Thank you.Great step-by-step ticket purchase. I like that there are no hidden costs and everything is spelled out clearly, step by step. Thank you.
Have yet to fly. The app is very helpful and I received the information in a timely manner
Everything was fine except for hurricane changes unavailable
This is a great website that offers easy to selection of travel options and airlines
Service is always good I would recommend cheapOair to anyone
Great prices, easy to book
Very helpful.
So far so good but how many times are you going to ask me to fill out a survey...
Ive done the same one 3x now
A lot of pressure to buy extras. Even after you skip they'll ask again
Everything seems to be easy. The people are on top of things.
Great service nice people they keep to there words
Nice Team
Find even for a non seasonal flyer found this site to be amazingly easy
So easy and I am 83 years old! So go ahead and bool your next f;ight
Nice and fast. I would recommend cheap o air to my relatives.
It was convenient but the Delta airline kept on cancelling their flights last minute.Iam scared how my return trip on 7 th November will be.
I like to make business with CheapOair because it's easy and has good prices
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

