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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I have flown with Frontier Airlines a number of times and I have always been impressed by your staff, from check-in to flight attendants. I use a walker and need an accommodation and have always been treated with the utmost of respect.
When we had problems with the airlines - delayed and damage baggages, it is as simple as no help at all
Easy to use, easy to book. Good choices for flexibility and easy to understand the charges.
Our canceled flights from Manila back to Canada took so many months to process. We were not given amenities for accomodation and slept at the benches. Horrible experiences inspire the fact we are repeat customers for many years.
Great service and excellent time for booking a flight, the self service is real good
Great cust[mer service and treatment. Keep it up. You make travel and life easier for all.
Great cust[mer service and treatment. Keep it up. You make travel and life easier for all.
Good experience thank you. I hope everything goes well and thank you
I had a good experience travelling throught cheap o air. No inconveniences, which it is great on itsown
Very easy to navigate and the website is easy to complete my requests
Espectacular, gran experiencia para comprar un pasaje. Thk
Easy to book but had issues with reserving our seats and getting flight numbers
The flight was supposed to be the 19th, not the 18th and was changed on the system somehow. We have to leave the 19th. Price is same.
Excelente servicio buenas aerolineas y respuesta inmediata
Thanks for the service Thanks for the service Thanks for the service
It is good to try with you this time! Now I am waiting for the receive and ticket from you.
I was lead to believe that booking with Cheapoair would yield offers at Phoenix, AZ hotels, bupkis, nothing!
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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