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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Very nice and very good job and I hope my flight goes well and I love it
We have traveled internationally with CheapOair for the last several years and have received good prices and good flights with no issues. Thank you!
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Excelente precio y con aerolíneas buenas, lo recomiendo ok.
Very fast and easy booking I really love my experience thank
Always good job service one of the best services what else do you want
Porque las tarifas son muy favorables y exelente servicio …
I love cheap o air forreal, i've been using this app for years! Customer service always calls to make sure you get the best experience they can provide which i really appreciate.
I have good experience very professional helpful cheapoair
Great deals on ticket fares, very helpful customer service
Excellent job, I didn't stress out before getting the price I can afford 😀 😄
Good service was satisfied we my trip i also was looking for 2 tickets and only purchased one
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

