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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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So far everything is good, I'll be reviewing my itinerary tomorrow
Can be cumbersome to navigate your seat choices as they try and get you to pay for seat selections and sometimes you have to hit the back button in order to see the seats available. There isn't an option for trip protection individually when booking more than one ticket together.
The first two flights I selected came up as unavailable after I'd gone through the whole process (insurance, credit card info., seat selection, etc.) I ended up paying $400 more than the flight I originally selected in order to get to Spain! I'd call that false advertising and if I weren't in such a hurry I'd be looking on other sights to make my arrangements.
Called number, to assist with the seat. Customer did not even ask any info about our flight. Confirmation number, Names etc. Kept offering us a deal and said can't help call in 20 days.
Todo práctico, facil al momento de comprar y precios accesibles recomendando al 100
Grateful with pricing and flexibility.
Price friendly and cool app!
Mi experiencia ha sido muy buena, cumpliendose lo pactado hasta el momento
Great, but I can do without all the extra add-0ns at the tail of my booking.
Laws have a great experience with this company it never fails
It was great. Very convenient! I did not face any challenges. Totally recommend
This was my first time I book with cheapOair. I would say it was a good experience. Customer service was top notch. Fast and very helpful.
Good and convenient.It was easy to book then.And no hassle.
All good, I'm waiting to have my first flight buying with you guys
It's a nice thing dealing with cheapoair. And its also user friendly
I need to book my seats and on 1 or 2 legs I couild not, I am 72 yrs old and need an aisle seat because I must get up often for bathroom.
Great first-time experience. The process was easy and stress free.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback. Airline fares are dynamic in nature and are subject to change based on availibilty and demand at the time of purchase. With people all over the world able to go onto their laptops, computers and even phones to purchase the same limited seats on any specific flight it is understandable that fares, and even flights, can sell out quickly. We regret your experience was not satisfactory.