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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate around the website and the response is past
Te habla sobre el equipaje y las tarifas pero no aparece para pagar x el equipaje entonces toca pagar tarifa full en el aeropuerto y no está bien x q cuando uno mira el ticket antes de comprarlo te da varias opciones y cuando uno compra el ticket ya no aparecen
Very nice fast practice everithing ok i am glad and happy to get this ticket, i was looking to get a ticket from biston to atlanta and i found this one for that i bought this ticket but i will stay in raleigh like 13 hours, bot no problem for that i recomendado to any people
Very nice fast practice everithing ok i am glad and happy
Very easy to use platform. Great prices too. I will use this site again.
Very easy to use platform. Great prices too. I will use this site again.
Easy cheap flights and a big choices I'd would definitely recommend
I'm trying to make changes in my booking and it's impossible to talk to someone. Always the chat and always get disconnected. I'm very disappointed!
Thank you for your feedback. We regret any inconvenience or frustration
It's easy to make the reservarcion me dan opciones de viaje me ayuda a encontrar los mejores precios
It is great and good customer service. Plus easy payment options to pay.
Good prices but U don't know why they don't include 1 baggage
Are really good service and she call me for give me all the information and collaborate that I receive my number and information
Excellent experience. Free shuttle was perfect. No hassle at all.
Fair and reasonable and no surprises or late charges for services
I love to buy tickets from you! Always I found what I need! Have a great one!
Where do I book seat location
Site is very confusing and the reservation number does not confirm with Frontier Airlines
I was called and asked to spend more money which I didn't appreciate
Thank you for your feedback. We regret that you were unhappy with the call you received. Many of our customers like being advised of services that they might have overlooked when booking.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.