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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I spent an hour on aa to book the same tickets, and it was so much more, PLUS a coupon automatically showed up. You saved me so much money! I used to book directly with each airline. Not any more.
Booking flight, car and hotel was easy and fast. Just the way I like it!
Terrible experience with this booking: CheapOair Booking # ******* // Refund Request #*******
Please talk to the airline and refund my money. The airline LAM in Mozambique said I must inform you and you said I must go to the airline. So both of you seem confused. I have bought another ticket but I still need my refund!
Easy to book, easy to use. Great great great
It's a shame you up charge every single thing
Great system to book tickets and good prices they have I would use this every time I plan travel anywjere
It was always a wonderful experience to book through cheap o air
Awesome Experience while booking with Cheapoair and the agent was superb
Last year it was a great deal on the tickets price that we received
Good fastest service online booking. Service is good and accommodates the need
It was nice and I really enjoyed my flight. Nice company, come and join us.
It was not bad and very easy to use, i would recommend them to my friends
Speaking with CSR is bad due to a language barrier. Also, your side is just becoming more and more hard to understand with all the advertising everything else that's thrust on users I'm about ready to change.
All is well, easy app to use. If only the airlines worked as well as this app
Good reasonable price and good quality service with on time updates
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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