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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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I purchase tickets for myself and friends all the time using this site. Thumbs up
It was an amazing experience! Great price and everything was on point!
No problems so far. Easy to book and quick. The follow up call was good to have, gave comfort that booking went through properly.
I book only 1 round trip ticket but was booked 2 round trip ticket so I had to refund 1 round trip ticket and pay the processing fee of refunding and had to wait two billing cycle to receive the refund.
Sane, best experience always painless transaction and clear options given..
Very good platform. A lot of options and reasonable prices. I always start my search with CheapOair, and I can see it is becoming my default place to buy tickets
Es muy barato ya e viajado 2 veces y me gusta mucho mucho. Volví a compras ok es muy accesible
Great for finding available flights in a jiffy. Great price point and availability check
It was great experiences, he was very helpful and accommodating.
He take his time helping me and booking my tickets
Good feedback got from friends on their travel so i have reached here for my travel
Very easy to book a flight with cheap air very easy thank you i recommend to use is very good experience
I'm very satisfied with the experience because they made it easy for me to purchase my tickets
Sometimes it's very confusing & very pressing to get the flight you want.
Satisfied with program. I'm an older person and I am proud to follow the program.
After trying several times to select a seat on four flights, I gave up! So where will I be put? The baggage area?
Excellant job. All required informations have been communicated by email. Itinary has sent immediately. Thanks
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Good communication. I receive many emails with booking information. That's really good. The APP is very easy to use.
It was easy and helpful for me. Safety and ease are the best. In the future, I will use it again.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

