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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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New Jersey
1 review
0 helpful votes
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Very good
October 31, 2024

Very Helpful and fantastic. Thats it, no more to say but only you're the best.

Date of experience: October 20, 2024
Jamaica
1 review
0 helpful votes
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Excellent
October 31, 2024

The service attendant was excellent. He ensured that I understood and provided all the necessary details.

Date of experience: October 20, 2024
Virginia
1 review
0 helpful votes
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Not Easy
October 31, 2024

Contact with a company employee was very difficult to understand.

Date of experience: October 20, 2024
Uganda
1 review
0 helpful votes
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I loved how fast the process to book a ticket took and got a fairly affordable ticket

Date of experience: October 20, 2024
Texas
1 review
0 helpful votes
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Great price! Excellent service!
October 30, 2024

I flew out of state for my University graduation and everything was flawless and superb.

Date of experience: October 20, 2024
Australia
1 review
0 helpful votes
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Friendly user, vast variety of options all over the world & competitive prices.

Date of experience: October 20, 2024
Florida
1 review
0 helpful votes
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So far so good
October 30, 2024

So far so good. Hope it goes as well as it was purchasing the tickets.

Date of experience: October 20, 2024
Canada
1 review
0 helpful votes
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It is in my opinion the best company for finding multiple options flights, direct or multicity. It is a very user friendly system. The only issue I have as a frequent flyer for work, if you need to change something, it is quite complicated and expensive to do. I have recommended it a lot in the past but with the increasimg difficulty in trouble shooting when needed, I am not certain.

Date of experience: October 20, 2024
Oklahoma
1 review
0 helpful votes
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Had to get a real person
October 30, 2024

Ok, cheap and flexible reasonably fast cheap flights from around all over

Date of experience: October 20, 2024
California
1 review
0 helpful votes
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Great service
October 30, 2024

Awesome.The website to be relied upon when you need air ticket both local and international.

Date of experience: October 20, 2024
Florida
1 review
0 helpful votes
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Frequent flyer
October 30, 2024

They usually make it easy for texting you with info and the check-in gate pass is great as well as the reminders for your trip!

Date of experience: October 20, 2024
Georgia
1 review
0 helpful votes
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Emergency need to fly home
October 30, 2024

I can count on affordable tickets and quick and easy way to purchase. Thank you

Date of experience: October 20, 2024
Ghana
1 review
0 helpful votes
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Flight Booking
October 30, 2024

Good fast and easy, 24/7 agent respond,try it out you'll will love it.

Date of experience: October 20, 2024
Minnesota
1 review
0 helpful votes
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No recibí el correo de confirmación favor de enviarla por que a veces cancelan vuelos e tenido la experiencia de ver a personas que no las dejan abordar

Date of experience: October 20, 2024
Washington
1 review
0 helpful votes
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Easy app
October 30, 2024

Ease of booking. Keeps me upto date on any changes or updates

Date of experience: October 20, 2024
Pennsylvania
1 review
0 helpful votes
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Perfect app to get best prices
October 30, 2024

Complex and confusing with other airlines … this app user friendly

Date of experience: October 20, 2024
California
1 review
0 helpful votes
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Worst ever!
October 30, 2024

Worst ever! Abused, poisoned, incarcerated, Visa in my passport removed, visa purchased refunded and send back 56hours no food. The Business friendly Japan Airlines! Jews traveling should think twice. DISCRIMINATION!

Date of experience: October 20, 2024
DO
1 review
0 helpful votes
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Excelencia
October 30, 2024

Superfacil y apoyo inmediato para aclarar dudas. Ademasmejores precios que no se consiguen en paginas de aerolineas

Date of experience: October 20, 2024
Botswana
1 review
0 helpful votes
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Good and it gave info on what i searched. It was very prompt, the website also referred me to car rentals and hotels which is what a tourist is looking forward to.

Date of experience: October 20, 2024
DO
1 review
0 helpful votes
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Elizabeth turbi
October 30, 2024

Muy buenas y placentero con los mejores servicios y atención al cliente los recomiendo

Date of experience: October 20, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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