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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield Reviews Summary
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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All of my questions were answered. To my satisfaction concerning using their service.
Question concerning Android App
Operation. Customer Service acknowledged my.Request.
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
We're happy to hear this. Let us know if you need anything else.
I was very pleased with the customer service rep all my question was answer.
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
I had a great experience with Car Shield! Communication was on point everyone was very helpful and the process was easy and fast! Thank you Car Shield!
We appreciate your support. If you have any questions don't hesitate to give us a call!
Car shield has great customer service and the staff is aware ready to answer any question you may have.
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
Real helpful if I need my truck fix I can call car to take care of my vehicle need
We’re happy to help. Let us know if you need anything else.
Change in Credit Card Billing. As it turned out I only had 2 more payments, and Customer Support person pointed out that she could give me a discount if I paid both now. Saved me a ton.
Thank you for your review. Glad to see our customer service was able to help you out so quickly. Please contact us if you have any other questions.
Answered questions with great understanding of my needs.
Checking on my direct deposit date. Had to change it.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Satisfied and happy I picked car shield and it's service and it's very affordable and the representatives are also very professional thank you car shield for allowing me to be a client
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
All I ask is for you to send one of your inspectors out to look at my car at Valvoline in Seagoville, so they could see for themselves the problem with my car, and all you do is give me another run around, file a dispute and maybe you will come and check it out... Just one thing after another to keep from keeping you word. I see you customers and tell everyone they are not true. I am sorry I thought you were trustworthy, but have found out all your commercials stories are not true! I really thought I had gone with the right company
Our coverage plans vary depending on the age and mileage of the vehicle. Therefore, our sales agents place you into the highest level of coverage your vehicle qualifies for at the best rates.
That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.
Easy to deal with. No pressure from sales rep. Rep was knowledgeable, helpful and followed up with me.
Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.
I like the way that customer service talks to me & answers all my questions
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
I haven't had to experience any auto service that has to involve Car Shield at this time, I will hold my comments at this time.
We appreciate your support. If you have any questions don't hesitate to give us a call!
My rental car was quickly handled and approved. Having a car problem and getting it to a mechanic who worked with carshield went well. This relieved my stress level. I'm glad I had carshield.
We're happy to hear this. Let us know if you need anything else.
I'm really hoping for a positive experience when I use this service my dealership didn't sound excited we pitched this product.
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
Every time I put in a claim it's approved. Carshield is always there when I need them. From day one it's been a great experience. I would recommend this company to any and all that will listen. So happy to be a customer.
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
Every time I put in a claim it's approved. Carshield is always there when I need them. From day one it's been a great experience. I would recommend this company to any and all that will listen. So happy to be a customer.
Car Shield provided me with prompt response and set things up with the service repair shop.
The only part that didn't work out is my out of pocket was more than I expected to pay.
$100 deductible turned into $430.
Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.