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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield Reviews Summary
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was not provided Roadside Assistance! Person said I was not covered for Roadside Assistance. He said I had to pay 95.00 for the service
Haven't had to use it yet. It's a secure feeling to know I am covered
Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.
I just renewed my coverage. It was easy however, I am very discouraged by the number of reviews I have been asked to complete.
I merely wanted to submit an invoice for a lockout on my car and it took me forever to complete the process!
Was simple to find a place to do the work and I am happy. Didn't know I could have gotten a rental while the work was being preformed, but I do now
In order for me to be able to use my warranty, it has to be a MAJOR problem that is causing my issue.
Talking with an agent and everything being explained to you helps a lot and being able to ask questions is a big concern to me because if you don't ask how will you know
The experience I had was excellent, but I need help with this repair and I know it is close. I really wish you can do something for me the repairs on my car please think about it. I am on a fixed budget and it's hard for me to come up with $1400
We're happy to hear this. Let us know if you need anything else.
They were very knowledgeable and professional. They went above and beyond to help me with my vehicle repair claim.
My car shield rep help me to decide to keep my coverage.
With car shield it was good the shop I will never deal with again
Replaced a transmission without question. I was impressed by their reliability.
We’re happy to help. Let us know if you need anything else.
I do not drive much but it is a good contract for people who do.
Thank you for your time and review. If you have any questions give us a call!
Sometimes you had to talk to many agents on a call and answer same questions over and over.
We appreciate your support. If you have any questions don't hesitate to give us a call!
So far the Car Shield has provided me with all the tools and direction inorder for good auto management.
Thank you for your time and review. If you have any questions give us a call!
MY VERY FIRST CLAIM REGARDING ENGINE FAILURE WAS DENIED WITHOUT EVEN VISITING THE DEALESHIP THAT I PAID TO TEAR DOWN THE ENGINE FOR YOUR ADJUSTER TO VIEW. I WAS TOLD AN ADJUSTER WOULD VISIT WHICH DID NOT HAPPEN. I AGREED TO PURCHASE THIS WARRANTY AFTER SEVERAL CALLS FROM YOUR COMPANY AND NOW REGRET DOING SO.
Very helpful service rep, because I had no idea that my dealership would not accept my insurance and ended up spending $1000.
Car to meineke with check engine light on. Diagnostics revealed a new sensor needed. Car shield approved
I was beyond happy!
We're happy to hear this. Let us know if you need anything else.
Smooth transition from one vehicle I just sold to another vehicle I still own. Representative was nice and helpful and it didn't take much time to process.
Thank you for your time and review. If you have any questions give us a call!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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