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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield Reviews Summary
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very reliable. Glad I got Car Shield helps me out a lot.
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
The representative had a good customer service attitude. My issue was resolved in 2 mins.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Representative was very good at explaining terms and booklet is easy to understand.
We appreciate your support. If you have any questions don't hesitate to give us a call!
I had to change my bank accounts which led me to contact Car Shield to change my info. Giving the information went extremely well and was an easy change.
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
Just trying to get my radio fixed! I am sure I will have to go through so much hassle to get it done.
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
The saleswomen madie me see how it would help me, she was very pleasant and carefully explained why it was a good thing to have for went wrong with my car an d the money it would savenme
We appreciate your support. If you have any questions don't hesitate to give us a call!
Didn't get to use it much. Traded for new car. Nothing else to say.
Thank you for your time and review. If you have any questions give us a call!
My card was hacked and had to get a new card so I called to give them my new information was treated great and they got everything fixed with my new info
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Although I have been a customer for some time, I never used the service as my truck was totaled out on the 18th of Oct. From a deer accident.
Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. If there is anything more we can do for you, please give us a call.
Nice and easy to sign up and very professional. I would definitely recommend car shields to my friends and family
Thank you for your time and review. If you have any questions give us a call!
This latest thing you have come up with, is totally unfamiliar to me, there fore i cannot give an honest review,,,,,,,,,,
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
Very happy with the service.could not ask for more.
We appreciate your support. If you have any questions don't hesitate to give us a call!
Took my vehicle to dealership and emailed my contract to them. Everything else was taken care of.
We're happy to hear this. Let us know if you need anything else.
Fast, easy, efficient and mission accomplished! All managed expertly by
Telephone.
We appreciate your support. If you have any questions don't hesitate to give us a call!
Paid 129.99 for years never used them until now they canceled coverage because of mileage I'm sure they checked after I bought coverage because they told me that my was at an auction which I didn't know because the car was given to me
Sorry to hear this. We have had over 2 million customers and the negative reviews online are a tiny fraction of our business. That said, we are always working on providing better products and services each day. If you have any feedback about how we could have served you better, please let us know.
The agent was very helpful and explaining everything and my needs
We appreciate your support. If you have any questions don't hesitate to give us a call!
They were very nice and helpful to me on the phone and took their time with me
Thank you for your time and review. If you have any questions give us a call!
It was good. When I needed for my AC, they responded very quickly.
We're happy to hear this. Let us know if you need anything else.
I was amazed how quickly; car shield acted on my claim at Dobbs! And then how quickly they paid for the claim! Had knee replacement; and needed therapy! Only two days!
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review and we are always here to help. Please give us a call if you need anything else!