CarShieldReviews 6,565

My credit card was hacked and new card issued while I was out of town. Customer service was understanding and helpful so I didnt miss my monthly payment.

We've been going round and round and round and around. We haven't gotten anything done and you keep sending people out there and they all have the same opinions and she sent somebody out there that maybe knows something different.

I had my GMC Sierra towed to the GMC dealer 8 days ago and filed a claim with Car Shield for transmission repairs &/or replacement. The claim still has not been adjudicated! Their claims service is very slow! I'm still waiting after 8 days! Very disappointing!

I am very pleased with Car Shields quick response on a claim my transition service shop submitted. Just 5 days from claim submitting to back on the road in 5 days. I had to pay a little over my deductible, however I am pleased it was repaired & paid so quick. 5 star service for sure.

My problem turns out not to be a covered occurrence.

Thought I had to pay by calling in on the forth of the month did not show o n my account

Car Sheild contacted me about a problem with my automatic monthly payment. I returned the call and the representative took care of the problem in just a few minutes.

I have been fortunate with carshield's nice knowledgeable associates who know what to do and how to connect me with the appropriate shop or dealership for my repairs.
I have asked what experience the shop or dealership has had with carshield with payment and each time
I was told that they're one of the better auto service companies.

New customer still waiting to receive my contract through the mail!

Customer service personal were clear to the point,for me to understand every information.

I have not had anything wrong with my car as far as experience with car shield

Easy to contact and very efficient service technicians answering questions.

I found out That Car Shield sell the contract to other vehicle insurers. My contract was sold but this company did honor the contract and repaired my truck saving me $1100

Always ready to help, great coverage at a great price.

Added another car
Went through with flying colors
Service was great

I worked with one of the Customer Service men at Marietta Nissan Autonation, and he handled everything with Car Shield. It went very smoothly from my end. You would have to contact Joseph in the Customer Support center for Auto Repairs to evaluate his experience with Car Shield. I really didn't have any contact with them except for getting my car towed to dealership. I was pleased with the service that was provided. If there is anything else, please let me know.

Very helpful The person to help me decide that she did a wonderful job in town give her sure things gonna be OK I will say she was very great I can't wait to name her she was a very great customer service person and I just want to say I want to thank her for her concern

I heard an unusual noise from under the hood of my car as my wife was pulling into our driveway. This car is a Hybrid and I had never heard this noise before. It only made the sound when the gas engine was running
I made an appointment at my dealership and informed Car Shield that I had. It turned out that the transmission part that was unserviceable was the culprit. Car Shield was right on it. Between the dealership and Car Shield, the decision was made to replace the transmission and by doing so, I got a 2yr unlimited mileage warranty with the repair. I would highly recommend Car Shield to anyone, they really do take care of their clients. Of I could give 6 or 7 stars I would...