CarShieldReviews 6,568

Simple, quick and precise help. The process was swift and hands off. The dealer and CarShield worked together to reduce my cost.

Service agent had no problem taking care of me,and helping me save

Credit card used to pay monthly compromised. Needed to delay due date until new card was issued and received. Was not canceled and new card isued. Carshield worked with me to help situation.

Only needed a jump twice. Service was provided immediately.

I have been so happy to have this protection. It has saved me thousands of dollars.

After three years with my car shield policy on my Ford fusion, I added my Subaru Crosstrek and three months after having my cross trek the hybrid motor needed to be rebuilt and because of a bulletin from 2017 the claim was denied and I'm sure with this scam company Anytime you submit a claim for anything they're gonna come up with a reason as to why it's not covered under the policy even though you have the highest policy covering everything possible I canceled my two policies. I would never recommend Carshield and their TV advertisements are an absolute abuse of customer relations. When we first submitted the claim it took 10 days of back-and-forth before we could open up a claim they wouldn't submit the parts list from me the customer they had to speak with the dealership and the Subaru dealership in Tucson Arizona. Service department were very laid-back and lazy and did nothing in an attempt to get the job Which would have netted them an $8000 service you think they would've worked the little harder. The service manager was less responsive than the front desk people I would never recommend service at Tucson Subaru either. It's really a shame to say that customer service has really been lost, in this new generation

When I told them my problems, I was immediately given the information to get my car serviced. I was emailed several options.

My car has been in the shop for over three weeks. No decision on my claim has been decided by the adjuster. I have a rental car that I'm currently paying. As of November 20 first, no decision has been made.
The repair shop has sent photos and estimate two different times the last time being,
November 8th.

Represented call well with answering my questions. Very helpful and knowledgeable about my concerns.

Nice to have cxoverage when you ned it. While for this vehicle I never made a claim. Just having the piece of mind was massive.

Just wonderful Why do I need to say more? I was pleased with what was offered, and the quick response.

I picked up my truck from one town last Tuesday and it took till today to get someone to look at my truck Why?

My battery was dead and the vehicle could not be put into neutral. I called CarShield for assistance to get a tow to the dealership. The attendant was friendly and helpful. We found a tow company that could move the vehicle on a flatbed.

They get a bad reputation for not paying once you are a member. But i can attest that they covered almost $6k worth of repairs to my BMW with almost no question. Handled right thru the repair shop.

HAD A GOOD EXPERIENCE WITH CAR SHIELD, GOT WRECKER SENT TO MY HOUSE WITHIN AN HOUR, AND HAD TRUCK SENT TO THE CLOSEST REPAIR SHOP. GOT IT BACK IN 2 1/2 DAYS TO CHANGE MY STARTER ON F-250.

Everything was gone very well it was a very good experience.