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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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I did not want to continue with the date of my initial contract. Before I joined Car Shield I ask the service representative would I be able to change it and she assured me that I would.
Not many repair shops in my area except this warranty program.
I bought carshield protection for my 2010 Toyota Corolla and 4 months later it blew a head gasket. I took the car to Toyota to have it repaired however, car Shield told them that since the radiator appeared to have been leaking,( which was a bold-faced lie), they refused to fix my car because they said that the head and head gasket would not be covered because the head gasket was not damaged by a moving part.
Even though, when I was told by their salesperson that with the plan that I got I was covered from headlight to tail light and everything in between. Even if the engine needed replacement.
Have a Toyota made their inspection they told me that the engine would have to be replaced, car shield, refuse to replace the motor and refused to fix anything.
As a result I had to purchase a new motor myself and I am now in the process of replacing the old one myself. I am 64 years old and cannot afford to have anybody else do it on my own which is why they should live up to their responsibilities and fix it for me.
There is no way that I would ever be able to recommend this Fly by Night crappy service to anyone all they do is take your money and don't do a damn thing for you.
As far as I'm concerned they should be rated with a minus 0, refund every dime that I've ever paid them and be put out of business so that they cannot rip off anybody else.
It's a guarantee that your car is in good hands nice people and good servicry
I was happy with the service I received working with car shield personnel. They were helpful in getting my problem resolved. Thank you
When I join carshield The clerk put the wrong Vin number on the documents that they sent me I call on the 14th last month. They were supposed to send me a new ID card with the correct number is been three weeks I have not received the information.
Great support and very quick. Super staff and very knowledgeable concerning my problem
My experience with Car Shield was very delightful!
I was satisfied with prompt attention and assistance.
Effortlessly. Great experience. No stress, no fuss.
The person I spoke to was very professional and resolved the problem in minutes
My cars are pristine and I intend to keep them that way. I'm thinking I could save my $200/month for now. Leaning toward canceling.
Asked about covered services, got positive feedback.
Only cover 2/3 of the repair bill leaving me $1100 to pay out of pocket, worthless coverage
Way too long for approval and not fair with daily retail rate reimbursed
I needed to cancel my contract with Car Shield
It was a matter of my future driving time. I doubt I will be driving more than another year and I did not see any advantage of having a plan at this point.
You were very gracious and understanding of my situation and I appreciate that very much.
Thank you,
Willie Schlentz
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: That depends on the level of coverage that your vehicle qualifies for at the time you set up coverage. Give us a call with your VIN and mileage and we would be more than happy to go over that with you!


We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!