CarShieldReviews 6,580

She was great all my concerns were answered
Customer service is the best

It was a phone call only needed my card and requirements for use of the program.
The person on the other was helpful, respectful and fun to chat with.

I was told on the phone that the air compressor was covered and that I could send on the invoice. Then another person told me after I called to send the invoice that I was not covered.

A very pleasant helpful lady answered my questions and will be sending information about my house.

Was pleased with the service they gave me and my mechanic

"Easy and simple" Among the best warranty companies.

Car Shield has helped me save money on at least two car repairs over the past year, including a new starter and then a cracked fusebox. My repair shop said Car Shield was one of the easier warranty compaines they have dealt with and my car is running much smoother and much more dependable now thanks in large part to my warranty with Car Shield.

Have not had any experience yet to post. It's not fair to answer these question since I have not used it yet. When I use it I can honestly reply.

My transmission went out and they fixed it in a timely matter.

Right now I am going through a financial problem and they listen and extended my situation instead of me completely loosing my account. I felt so good working with Car Shield to come up with a solution. Thank you.

Rear tailgate would not work, you said it would be covered. Then you said it would not be covered,.
Makes me wonder what else would not be covered.

My car was dead in the garage so I called a wrecker to take it to the shop when the driver looked at
The car and he thought it was the battery so he took it to the shop. The dealership called me and said it.
Was the battery. So I called Car Shield but they said they didn't cover batteries. So I not only had to
Buy a new battery but had to pay for the wrecker.

I sent my vehicle in for a specific problem and that problem was quickly resolved, however the mechanic discovered another non related issue upon completing his vehicle safety check and contacted CarShield whom quickly approved the repairs and shipped the parts.

The representatives are always friendly, courteous, knowledgeable and patient.

Excellent they really did the treated me with respect and did the job

I have the Platinum Coverage Plan. When my transmission failed the vehicle was taken to the dealership for repairs. CarShield would only cover a little over half of the repair bill. I was still out over $3,800.00. This is the only vehicle I own and when I rented a vehicle on the day the transmission failed CarShield would not help with the rental because the repairs had not been approved. I guess I was supposed to walk 50 miles to my house and then be foot bound for over two weeks. It was 8 days before the repairs were approved (at half price mind you) and then they would only cover partial rental for 14 days starting from the time of the breakdown. They wouldn't pick up rental cost after repairs were approved because I had already rented the vehicle. I had to wait on a partial reimbursement for over two weeks and I had to rent the vehicle a total of twenty four days. I am not trying to sway or change anyones opinion on purchasing Car Shield as a 3rd party insurance company but in my opinion it is a JOKE and SCAM.
A Car Shield representative was supposed to contact me when the repairs had been approved and I did not receive any communication from them. The repair facility called me and told me how much out of pocket I owed. I was floored.

I love his open honest and direct communication. He answered questions I didn't necessarily ask but needed to know and understand and gave me information I could use later on to make things more easy and convenient for me or that could save me time and money.