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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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Great I am satisified so far I have not had to use it as yet I will let you know then The person I spoke with did an excellent job of explaining all aspects of the policy
Your agent worked really hard to get me the best deal he could give me
I haven't required any major repairs requiring insurance coverage. But so far the staff Has helped me feel assured that in the case that I do need them, they will be there.
No problems yet to report, but I feel protected for any major issues with my car.
Had my vehicle repaired and car shield paid the bill in full
Service was fast and easy. Representative was knowledgeable and courteous. Highly recommended car shield.
First time using service since having it for a little over a year. Simple process and handled as expected.
Gave our Ford dealer our warranty information (Printed first page) and in a couple of hours notified that the repair was approved, received vehicle a couple hours after the phone call. Also received a text from Car Shield saying the repair was approved. Car Shield paid all minus the deductible. This was for replacement of emissions purge valve.
I did not have to use CarShield for a warranty issue. I had to cancel due to inability to pay. The rich men and women North of Richmond have taken its toll on me.
It was great! Well she isten to me and i explain what i need done and it was took care of in a matter minute
I made two claims on my buick and was refused claims both times. When I followed up with representatives I got nothing but confusion on why? I felt my repairs were basic? Your policy is full of cover ups. Your advertisements are full of misrepresentation. Lots of hidden misrepresentations. Totally disappointed and out several thousands of dollare.
Prompt and courteous customer service with clear information and guidance
I appreciated Car Shield, did not give the dealership any problem with paying my car repair bill.
Customer service listened carefully to my request intentionally and promptly took action.
Positive information given with good communication and connection hopefully to the service company that will be helpful.
Excellent service,they have provided me with the information I needed
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: That depends on the level of coverage that your vehicle qualifies for at the time you set up coverage. Give us a call with your VIN and mileage and we would be more than happy to go over that with you!

