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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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My car needed a transmission for the second time and you guys covered it right away my car has 330.000 miles on it and looks and runs brand new so thank you
Agent was very helpful on explaining all types of coverage services they provide for my vehicle. The walk me the setup process and I didn't feel pressure to purchase.
I say that because I have not needed to use the service yet so I consider myself lucky!
Representatives are knowledgeable and helpful. I was not switched from dept to dept.
I called to change a credit card. The rep was so nice and very helpful
I missed a call from Matt and he left message with a number to call back in on. Your screen to get it to right person is awful. Need to improve that otherwise Monica helped me when I called back.
I called to speak with someone about getting a Carshield booklet for my vehicle, which I have since received. This experience went very well as I have submitted. About 3 days later I was called by a rep to discuss home warranty coverage. After I listened to the rep I clearly stated that I currently have coverage and was not interested. The rep continued to try to sell me on your product after I stated three times that I was not interested. I ended the call by hanging up.
I've already did this review once but I'll do it again. When I called they were very concerned about my situation and willingness to help me with my problem.
Very nice an helpful. Very understanding in my circumstances. An helped me when it was needed an so appreciate it cause things happen out of my control so thank you so much
I had no experience yet. I am keeping my fingers crossed that I will never need to use it.
Courteous and very professional right to the point problem fixed
It very comforting knowing that I have back up if my car breaks down
So far it has been good, let's hope it stays that way
Iv been lucky not to have any mechanical problems as of yet
Car shield is very good if you break down. They have saved us a lot out of the pocket cost. And not that expensive
Car shield honored there word. The easiest process dealing with a warranty company ever had.called customer service it was 123 done deal
My dealership called Car Shield with the diagnostic and the repair was covered.
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: That depends on the level of coverage that your vehicle qualifies for at the time you set up coverage. Give us a call with your VIN and mileage and we would be more than happy to go over that with you!

