CarShieldReviews 6,568

Very good very good ver good good good good good great and very happy

Most of the people I spoke with did not speak very good English and that's a big problem and then the was the not sharing all the information with me and the mechanic shop

I have been trying to get a reimbursement for 1,750. I'm being told because there is no labor on the invoice I guess I'm not gonna to be reimbursed. I don't understand the job is a replacement for a problem with the old screen. The price is 1,750 total this job the labor is built in to the price. Tesla sent a message saying this is how this particular job goes and they can't manipulate the invoice to put it there the labor. So if I don't hear anything from carshield by Monday because like I told the person on the phone on Friday no one is going to call me back. And they didn't.

3 min question answered - it was a question about status of my account.

The agent I spoke with was very kind and helpful. I needed to make sure my monthly premiums would still go through after I had my debit card compromised.

The mechanic was very fast and he fixed our van very good job thank you

Car Shield will perform as expected, If you follow the guidelines of the contract.

I was very please with the customer service person that handled my case. She was very helpful in locating a repair shop

I had a question about what car shield protection actually covers on your car.

My experience was quick and easy and I got the problem resolved

I'm still waiting for the answer to my question about my cards milage mistake. I need to know how much my bill is before its a late payment.
The woman that took my call was a pro! She was a real pleasure to talk to. Other than the problem not getting answered yet, it would be great! She told me I would get an email as soon as you guys figure out the mistake, so I'm just waiting on you guys now. I need to make my payment, please reply.

I had car shield for several months but didn't use the service because my car runs great. I stopped the service because I'm going to Florida for the winter and the car will be stored in my locked garage.

I was told multiple times to scan my tow receipt for reimbursement and I did just that and I have yet to receive my reimbursement. I have been waiting a week to about two weeks and I haven't received any emails explaining why I haven't received it or if I even will.

I was treated very well. The dealership did all the paperwork. All I did was drop off my vehicle and pick it up when it was done and paid my deductible

I've had these kind of coverages before and I learned my lesson. Take care of your vehicle like it's your baby and it will serve you well. Abuse it, then you pay for it.

Was given a written quote for$129. When signed up it went up till $211.00 and I was not given the discount for being a veteran. Was lied the whole time. Will telll everyone about them.

I've used CarShield several times and it has saved me a lot of money. The only issue I had is that they like to send parts to the shop instead of using local suppliers. This could add a day or two to the work. They are looking at the bottom line so I can't argue with saving money but put your patience hat to wait it out if this happens.