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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield Reviews Summary
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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Recently the hydraulic line in my car cracked and needed to be replaced. Since the hydraulic system is pressurized, the repair was more involved than the.8 hours that CarShield approved. You can't just replace the line. You need to depressurize the system, remove the old line replace the new line, and repressurize the system. This takes approx 4 hours. We tried to explain the process but the car shield support person wasn't knowledgeable about engine repairs and only knew what a book stated.
You don't pay enough for labor don't need to say anything else about this subject
I've told Car Shield four different times to stop calling me about homeowners insurance and they continue to do it. They're beginning to be passed.
Was one phone call and all was taken care great value.
I have not needed any service yet, but I purchased this service should I need to use it.
I called and my questions were answered on all my questions
Already did and no one contacted me. No reimbursement is not a good policy
I love car shield and I am so thankful that I got it
I heard noise under my dashboard and no air coming in when I turned on the blower. Took it to my dealership and found mice had filled the blower and vents with dog food. It cost me 1000.00 to get it cleaned out. Why am I paying 140.00 a month.
Had to get my vehicle repaired and we contacted Car Shield who made the process easy and seamless.
Vehicle repaired to our satisfaction. Customer service and support was excellent
Only paid a third of the cost and nothing on the car rental my daughter used for the week it took to get her car fixed.
Car Shield paid the bill accordingly to the contract. Hassle free.
Very good and friendly as always. They carefully listen and give feedback answering all my questions. Follow up to make sure all our needs were met. We have Carshield on both our vehicles which brings peace of mind knowing that in the event we need repairs Carshield will be there for us.
The agents were all professional and helpful. I ultimately decided not to keep the service because I felt the price was too high. No problem got my refund. Then I started getting these surveys 3-4 a day. I don't like surveys. Make them stop.
I recently needed to have an engine/transmission mount replaced - a $500 job. I called Car Shield and was told this was a covered repair and my mechanic accepts Car Shield. My only regret is that not all service facilities accept CarShield
But once I had to use the service I was quite pleased and will continue to use it in the future
Fast and efficient service. Easy to understand the customer rep as well as the adjuster. Overall I am happy with the service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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