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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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The service was impeccable, timely and fair. They kept me informed on all issues and resolved my concerns positively.
They tell you that they will pay for you to get your car fixed but they denied me when it broke down they said it had a pre-existing condition that isn't true I only had the car for a year. Very misleading
The agent was helpful the second time to update the expiration date on my credit card.
Car Shield did what they promised to do. That is not always the case with some warranty companies.
To be honest, I have been paying for years, but yet to use this service. But some of the people I referred has have problems. They can't seem to get Car Shield to pay for their repair costs 😔
I called to change the credit card used for my premiums. It was quick and easy and done correctly.
I was very pleased with customer service that was given to me.
Transmission went. Car shield paid 98% of the total cost of $6435.00 I pay $293.87 with my $100.00 deductible. Can't say enough about how good the service was.
Very good good bro wanna talk to thank you for everything. Take care.
Rep spoke clearly about options to consider and look into current policies.
After 3 years canceled because platinum coverage did not cover serpentine belt, didn't cover value gaskets and seals Subaru Outback 2015 because they weren't damaged by internal failures.
Have tried to use services 3 times and 3 times warranty repairs refused.
Messages that I received during the time I dealt with Car Shield I don't think their payments made it to Barclay's I called a couple of time to them and two other car dealers. They claimed they had not missed a payment. But I had a FINAL NOTICE two times when I personally paid the money for the payment. There were several salesman around but none seemed too enthusiastic to sell the car but I never talked to any but one and got a bigger storm..
The company personals made sure as a customer getting the business discusss well taken care of for my car under warranty fixed by certified repair shop and back on road for driving
Car shield is very reasonable in price! And ha great commercials
The Job was over 1100$ and I had to pay over 700$ because the repair shop couldn't use their suppliers parts. How do you expect them to warranty a job when they can't use parts they know works well.
It was ok, I didn't like the fact that I couldn't get a receipt for my cash but was given one for using my card.
I ok Was very satisfied with technician He was able to lower cost of car shield protection.
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: That depends on the level of coverage that your vehicle qualifies for at the time you set up coverage. Give us a call with your VIN and mileage and we would be more than happy to go over that with you!

