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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield Reviews Summary
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The telephone service person answered with little delay and was very helpful in canceling and refunding one policy and adjusting for the needs of another policy.
The experience from the office person and the adjuster was great. I can't describe how they made everything smooth from the start to the end of a job well done.
Every one I talk to was knowledgeable and professional. The process was simple, paperwork in order and my can was serviced in a timely manner…Thank you car shield.
Agent was very helpful and efficient………………………………bye
After checking " shieldrepairnetwork.com " to find facilities close to me that accept CarShield, and found that there were no Chevrolet Dealers close to me that accept the plan. I called the dealer that I had planned to have the car (a Corvette) taken for repair, and they said they didn't accept CarShield because they had several bad experiences with getting paid for their work and delays in getting approval to make repairs. The dealer that sold me the car said they would honor the warranty since they sold the car to me, but they haven't had good luck working with CarShield.
After paying $159 a month for several months, I feel that maybe I made a mistake going with CarShield.
I had to use my car shield about 6 months into purchasing the coverage and it save me over $3,000!
I was out of state and my vehicle was repaired within a week..
I like them so far i they help when i things do on my car.
Car Shield was an inexpensive policy to keep my car running when things broke down. They were always quick to respond and get the car repaired and on my way. No questions asked. I would recommend them to anyone
I am okay for now. My startup hasn't arrived; I remain ready to see how the plan works for me and my still functioning TRAX.
Easy to understand, answered all of my questions. Pleasant, patient and not rushed, felt like a valued customer.
I found a close and a reputable repair facility, they took care of the repair and I am quite satisfied with both.
There were a lot of out of pocket expenses for parts that thought would have been included in the work completed.
Your customer skills were great. I wanted to make sure my account was being paid with correct credit card number and it is. Thanks.
Called customer service # with questions before signing up.
Love, love, love how they kept me informed on everything, and how quick they paid the claim!
Not clear. Noone gives same information. It is terrible service 🥴
I purchased a policy with CarShield and have not been disappointed with this company at all.
I logged in and it had my name on screen, but when i tried to make payment, it said person was unknown
My experience was efficient and fast.
The representative was friendly and professional.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members