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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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I had my credit card number compromised again. I called to change to the new one.
Everything was taken care of to my satisfaction. I was impressed with the experience of the people that did the work.
The representative help me with the explanation of all the equipment that was covered and not covered in car shield gold plan
I am disabled and they never told me about having to drive atleast 400 miles before service kicked in. I drive 5 to 10 miless a week so it would take years to meet the miles. Also this was for my 2nd car which is an expedition which I only use to pick up supplies for projects so it would take over 5 years to reach 400 miles. I paid for over 6 months which and am on SS disability which hurts me finacially.
Although they didn't cover my problem,they were great in the past😀
Everyone involved with my kia were kind and helped so much
Once I figured out how this policy worked, I'm very happy with it. I had a problem half a year ago or so and I had the Garage fix it and get in touch with you guys. It was denied because I did not realize the garage had to call you first Prior to them doing any work. I was in a tough situation with needing my car ASAP due to a family emergency and I did not realize that I needed approval before getting it done. Now that I know how it works I am very happy with what was done recently.
I call them and they answer all my questions. They have very good costumer service.
Although I never had to make a claim on my automobile, I was greatly for the peace of mind that Car Shield provided. Representative was courteous and professional explaining the different tier options available.
I appreciate the opportunity to get this service, although I may not be using it for a while. My vehicle is in very good condition, and I try to keep up with any maintenance it may need in a timely manner.
Call placedat noon, tow truck at my home within hour. Transported to dealer. Replacement part overnighted and repair completed next am. no other problems
I called to make adjustments to my account and person to whom I spoke to was very helpful and professional. And I might add very patient and kind.
Outstanding performance from beginning to end. From The breakdown of my hummer h 3 To being approved for the mechanical issues that caused my breakdown.I would give car shield 100 STAR Rating if I could...
Ask about covering sunroof, not covered cost $600 to fix, if you go to dealer I'm sure it would in the thousands.
I was disappointed with the amount of coverage I received and the lack of rental car reimbursement. Debating on keeping coverage.
The lady I spoke with was nice and helpful. She answered all my questions, and was able to help find me additional credits to help reduce the monthly price.
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: That depends on the level of coverage that your vehicle qualifies for at the time you set up coverage. Give us a call with your VIN and mileage and we would be more than happy to go over that with you!

