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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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Surely would nice if wear and tear and breakdowns could be clearer. Old Betsy has been wonderful. Tires, wipers, break pads, oil, filters, bulbs, easily defined. Old Betsy is all wear and tear so where do you draw the line?
Having been a customer for years now I have been totally satisfied with all services from Car Shield. They have handled all of my claims promptly and saved me from costly mechanics fees. The deductible is the only one that I have had to pay for the claims. I have auto-pay so not to worry about billing. Glad I have Car Shield 🛡
I called Car Shield right away for a tow to a dealer to replace the tire and they got a truck to tow me in very little time.
When my car needed to be fix car shield 🛡 was right on it.
They paid for my first motor then when that one did the samething as the other with the same code they said they wouldn't pay for another motor even tho the code was the same no difference
The noise was getting louder, we were unable to get an appointment with GALLES. Christian Bros was able to get us in and address the problem
With the vehicle.
They were able to take care of my concerns and meet our needs for car repair service contract.
I had 2 issues with my car, and Car Shield came through on both of them. They saved me several thousand dollars.
Following completion of agreement, I found that a military discount was available. Notified them the next day and they immediately granted the discount no question asked. Had to cancel due to purchase of new car. Already received partial refund. Am appreciative of their concern.
I called to find out some information and was satisfied
The time it took for you guys to look at my vehicle and gave me a rental that expired and had no vehicle ended up losing my job because of it. Then ended up denying my claim Stating was preexisting which wasn't and still have no vehicle
I have my vehicles with CarShield warranty. I have saved on automotive repairs. I am happy to have this coverage.
My claim was handled promptly and courteously. Would recommend them to anyone.
Had some questions about what happens when we sell a car that has Car Shield. Our representative was very informative and answered all our questions.
All monthly billings went as prescribed. Have not used any services as of yet. Thank You.
There were constant computer snafus on your end, after 1.5 hours on the phone I never received the email confirming my claim or how to proceed.
Looks like another couple hours on the phone to get the claim submitted. Poor form on your part.
If a claim is rejected you need to send in writing why the rejection or acceptance is taking place.
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: That depends on the level of coverage that your vehicle qualifies for at the time you set up coverage. Give us a call with your VIN and mileage and we would be more than happy to go over that with you!

