CarShieldReviews 6,557

Not much interaction after signing the contract. I have no further comments

If you would have bothered to read all of the reviews I've already written before you'd know the c*** I went through. Like I said the last woman was decent and she took care of me. The rest before that were horrible. You need to get some new people working for you. It took me calling 4 times calling to finally get something taken care of and every time I called, I got different quotes, it's ridiculous. The first woman was super nice super sweet. Had all the information? Told me she'd call me back at 6 o'clock. That night to get the Vin number, never bothered. Called the next day. Talked to a horrible man, hung up on him. Called the third time same kind of garbage and finally the fourth time got a decent person. First call was on the sixth last call was on the 13th.
A customer should not have to go through this.

Always satisfied whenever I need help. They treat seniors very well. Their professionalism is a great asset to the company.
#ShieldWithConfidence

Have had a fantastic experience. The people who i have delt with have been very nice and helpful. And if you get discount. They call you back. They go out of their way to be very helpful..

They mean what they say and do what they means. And the elite Team was on point and they fixed all my needs for as my truck issues and I will always recommend car shield to any and everyone.

I had requested a tow from Car Shield on January 2, the process was rather quick. My vehicle was towed & serviced by a recommendation Car Shield repair shop. The owner diagnosed & notified me of the issue with my vehicle and had my car back to me the next day. Everything about my experience with Car Shield was seamless.

01/09/25 I had $1100.00 dollars of work done on my vehicle and you all cover nothing. I pay 89.00 dollars a month. 01/14/2025 had to have front end alignment due to the struts on my car last week that cost me $149.00 dollars. Not satisfied at all.

We purchased an extended warranty from Car Shield for our van after the 100,000 mile mark. After talking with the manufacturer we decided to go with their warranty program because they knew the car's history. When I called Car Shield to cancel the representative was courteous and helpful and handled the matter immediately. However, someone(s) have not gotten the message because I am still receiving texts that I am overdue to pay the monthly charge.

Quickly took care of the problem that I had with a billing issue

Excellent Awesome customer service service 👏 they fixed the problem I had with my vehicle way to go Carshield 👍

Lost my transmission in my truck! Got it towed home then to tranny shop then to ford dealership where the work was eventually completed 8 weeks start to finish everything paid for except my deductible 100! I was only allowed a rental for 14 days that's the part that sucked I think something should have been done to make sure I had a vehicle to get to and from work! PS I work out of town! Rentals are not paid for until diagnosis takes place and work begins so while my vehicle sat for weeks at the dealership 3/4 weeks until the work began I had no rental!

I was treated with great courtesy like a value consumer. 👌glad i didn't which.

Helpful, my experience was making a prepayment due my debit card would expire once my mew card was issued. By prepayin a month ahead I cover the new card replacing the existing one.

Never have done anything wrong to me And thank you very much car shield

Overall we were happy with the assistance provided with the exception of requesting that a correction be made in the spelling of our last name which is Johnson

My water pump went out on my truck at home, I had to get a wrecker to take it to the dealership. CarShield took care of my rental car for five days, all totaling $100, and yes I recommend CarShield

Nothing to report due to the fact that my vehicle never broke down, never had any reason to contact them. Made my final monthly payment and sold the vehicle three days later, requested a refund for that payment, still waiting for the answer, as a customer for several years.

In this hustle and bustle life everything needs fixing. Its good to know that people who have skills and knowledge are present

The first person I spoke with was helpful however she was not able to the correct answers about the coverage.