Caring.comReviews 92

Very serious concerns about "caring.com". Important, accurate information posted on that site (and they refused to post it) and the attempted post was based on personal experience and facts easily and PUBLICLY noted about a horrible nursing home and instead, they kept posting more and more good reviews of the horrible nursing home where an elderly person was actually abused and it was even caught on camera. I am hoping that people will join and get a class action lawsuit against them. They can claim their "policies" but that does NOT mean they should post in ways that eventually show in total, MISLEADING information, when it also includes NOT posting more of the negative posts and posting more of the positive ones. I have seen them fight and fight to keep an accurate negative review OFF the site and instead keep posting good reviews making a nursing home with a very poor history sound good.

Caring.com protects horrible nursing homes and will not print the honest reviews. The terrible nursing homes with bad reviews pay care.com to protect them from the public honesty of their experiences with nursing homes that are dangerous to their residents. Caring.com is unethical and offers protection to dangerous nursing homes. Marianne from Colorado. Caring.com needs to be shut down!
I kept track of the horrible incidents for over a year at the LFC of Colorado Springs regarding the neglect and lack of caring of my sweet friend. I supplied dates and times and only first names or initials of the people causing this abuse and submitted this to Caring.Com against the nursing home listed and not one word of my review was ever published. I tried 3 times to submit my information to Caring.Com and they finally would not even accept any of my reports with my email on them. Caring.Com protects horrible and dangerous nursing home reviews from being published publically. Please shut down Caring.Com! Thank You, Marianne from Colorado.

Caring.com lists senior living care and facilities, for free!... ok, the catch is that they will also sponsor or "enhance" your listing for an annual fee. They will also advertise the facility. In other words. Why allow a non favorable review for any company that is providing revenue for the company? You will see non favorable reviews. For companies that did not pay their annual fee. I would not recommend this site, it is very sad that this site would exploit families during a difficult time in their lives for monitory gain. Why not operate as a 501 c 3 and offer a service and solicit donations? Caring.com... shame on you.

We've now had multiple examples of clients and employees letting us know that they have written reviews only to be denied by caring.com due to "not meeting review guidelines." In some cases, customers and employees have forwarded us the reviews and there appeared to be no discrepancies found in these reviews according to caring.com guidelines. On top of that, caring.com failed to notify some of the reviewers that their reviews had been denied. It seems their review process is inconsistent and can be damaging to a companies.

On 7/Sept/2015 I called Caring.com, spoke with a woman named "Nancy". She has ruined all use of my email address and phone number. In my 15 minute conversation with this vulture she never once told me she was releasing my personal information to the net.
Within 48 hours I was getting 16 to 18 spams/hour(NOT PER DAY, 16 TO 18 SPAMS PER HOUR). From every medical center, Doctors office, nursing care, in-home-care and pharmacy in central Florida(the area I had asked for help). It is impossible for "caring.com" to deny this came from their office, since I had never before had any advertisers from Florida send me emails.
I started calling Caring.com within 6 hours of the spam. The village idiot has been hired to talk to anyone not happy with caring.com, "Rosa" by name. Now watch this, "Rosa" decides to put my phone # and email address on the do not contact list. So that no matter how many times I call or email Caring.com, no one there can respond.
As of today one of the corporate people (Tom Bourke), FINALLY decided to say there was a mistake made in not telling me my email address and phone # would be sent to their advertisers. He never took any responsibility for ruining all use of my email address & phone number. "Someone" within caring.com and their advertisers sells all your personal data.
These are the scum of the earth, they will sell your personal information.
Please note the "INVESTOR" part of the web site at "caring.com". I will be contacting the State of California department of Consumer Affairs to see if the business model proposed by Caring.com constitutes Elder Abuse. I will repost with an update from Consumer Affairs. Thanking you in advance for your attention, Henry

I contacted this company online for more information. They followed up with me, gave me some general pricing information and I told them if we were interested, I would call them back.

Since then, they continue to hound my with countless phone calls even when I tell them every time they call that we are no longer pursuing a retirement home for my mother-in-law and to please stop calling.

In the last 4 days, during which we were attending my daughter's wedding, they have called 3 times. No legitimate business continues to hound prospects after being told numerous times to "please stop calling me".

Avoid this company unless you want to be bombarded with countless phone calls even after you tell them to STOP CALLING>

I gave this facility a one star review because...

"McAuley once had a great reputation as a wonderful and caring facility, but just recently with the merger of Provena & Resurrection + Presence Health, the care has declined drastically.

With the many senior falls in 2014 with serious life-threatening injuries due to the cutting down of nursing staff hands-on care. Just within 3 weeks - 18 seniors had fallen, some with head injuries and fractures, resulting in 2 possible deaths pending a TEN day Illinois Department of Public Health investigation.

How many of you can testify that your loved one did not receive the proper medication within a timely manner detrimental to their health and were not properly screened so the facility's' qualified staff can take care of them properly?

Look up the administrator at the time healthcare background, or the lack thereof, and see for yourself if he knows what he's doing. It's all public knowledge.

The activity department? SAD, SAD, SAD. Why? Because they are denied funds by corporate. However, did you hear about the $147 million dollar medical building - PRESENCE HEALTH (the largest non-for-profit Catholic Healthcare Organization in Illinois) is building down-town-Chicago on your loved ones $$$$?

There is good reason why census is LOW and once dedicated staff members have moved on, not sharing in McAuley's ignominy. In fact some of their most dedicated and caring caregivers initiated and participated in this investigation, risking their jobs for the safety of their patients!

Call the Illinois Department of Public Health for an update on their 10 day investigation to see what they found. After all isn't your loved one worth it?

Also, Presence Hospitals have fallen to a 3 star rating this year, 2015... and caring.com never posted it. Instead they posted a ONE five star review because no doubt Presence is one of their a paid advertisers!