Caring.comReviews 92

Care giver is very helpful and don't care to do her job, she helps with any thing I need done, she goes above and beyond in all her duties

I gave an honest and accurate review of my families experience concerning a Caring.com facility in Sebring Fl. They declined to post it because it was not very favorable. I can easily see how the facility gets a 4 1/2 star rating. They just toss out the bad reviews. The Palms in Sebring is the rehab/nursing home that I was referring to. Locals who I've talked to who also had experience with The Palms share my concern. They are understaffed and only offer bare bones care.

Our loved one is there to get the help she'll need to get home with the assistance of in home care. At this rate she'll die there. She's getting worse, not better because of their neglect. We're desperately seeking alternative options to get her out of there as soon as possible. It's important to me that others considering this facility take a serious look before committing a loved one to their care. The fact that Caring.com is burying negative reviews is a great disservice to the community.

Hi, I'm Mrs. Eplin I'm a client of right at home been with the company for two years or so very nice company... My care giver Lisa chapman is the best she is always on time so sweet and takes really good care of me, she's the best caregiver a client could ask for...

They are nothing more then a referral service that gets kick backs from senior service businesses or companies!

Can't trust them. They would not accept my original review for Canterfield Franklin since I "posted on Google@ already.

Then, they wouldn't accept a negative review.

They are bought and paid for. Not worth using. No honest reviews on their site.

I accidentally clicked on something and got inundated with emails and telephone calls. These fiends are merciless in pursuing prospective victims. Stay far, far away from these piranhas!

Caring.com filters negative reviews and calls them heresay. What's the difference between a negative review and a positive review? At the end both can be labeled heresay? However they are more inclined to post the positive than they are the negative. I posted my negative comment and it was very professional. It was also very true but they decided not to post it. Not only did I find out that facilities like the one I commented on pay them for referrals, but also reviews. I know people staying at that facility also writing negative comments and those also being withheld. Do not trust caring.com to make a decision about staying at a facility. The one my nana stays at have a violent people and they are free to hit caretakers and med techs. If the employees try blocking them, employees will be suspended and warned. Drugs are smoked on premises, violating state and federal laws, but the facility allows them too. Anyone going to the facility I wrote a negative review about will be subject to inhaling Drugs that are smoked outside the facility and inside the facility. Also,, no one is safe with violent residents.

"Caring.com" is anything but. They censor their reviews to make horrible nursing home environments still look squeaky clean. I was told that my review was "hearsay" while my aunt is distressed in a home where she is miserable, all thanks to Caring, where their motto should be "We are Caring; only caring about your monetary referral fees & could care less about the comfort of your loved ones!"

DO NOT TRUST THIS WEBSITE, THEY ONLY POST WHAT THEY WANT TO FURTHER MIDDLE MAN PROFITS.

Sickening excuses of "humans".

I put a review ton Caring. Com that mentioned that my mothers Jewelry and other valuables were stolen while she lived at the reviewed Assisted Living facility They sent me an email saying it was approved for posting and it was up on the site for at least a month. They it was taken down without notice. The other remaining reviews are older reviews than mine, some two years old. I think that they were told to take it down by the assisted living people and that the site answers to the industry. Therefore it is not a reliable source for the consumer.
I need to mention that I did not in anyway say in the review that the assisted living was to blame for the theft. I said that it happened there and if anyone has the same experience they will know there is a pattern. I said t was told the agencies had access to her things, such as her hospice care workers, and it would be difficult to tell who to blame. I mentioned that the facility director said they would get back to me about it but never did.

Their representative never replied to my specific communication beyond form letters and offered no other options when informed that the only one sent was far away from our needed area.

Moreover, their only "personal" email was about what information I could give them to close their file-not one word of interest in what they can give me and hadn't provided me for some time as the customer!

Lastly, the company kept repeatedly calling me with disengaged robotic representatives who offered no information when I told them I had been requesting other locations.

I clicked one button about assisted living and filled out my info just to gain information on all things assisted living since I have no base knowledge on the subject. I have received tons of referral to assisted living facilities that don't even meet the criteria. They must have a list of everyone in the 200-mile radius and just refer you to everything so in case you move in one, they get some money for a referral. This should be illegal. The Male that did a follow up call to me, was rude, pushy and acted like I needed just to stick my sister in a facility on the list, it didn't matter about any differences in care. As long as they got money, it was good enough. I got another call based on my responses to a survey at the end of the male's call. The lady apologized and said they would be removing me from the contact list. I said great. 2 days later I got another set of email referrals that had a bunch more facilities that some met, and some didn't meet the criteria I was looking at. This company will dog you till forever, and don't even care what you are looking at. They just want to show they sent you a list and get money from the business for a referral. Very unfair to the businesses who actually go look at facilities, and work with professionals in the field to place your loved one in a place that not only meets their needs but might make the happy. Geez, what a scam for finding a place for a loved one. Just do not click on anything that says by caring.com or answer any question or you will never get rid of them. I am not from a company or agency; I am someone looking to warn others of my experience in finding a place for my older sister.

They make money from assisted living facilities. If they see a negative review with someone they work with, they will not publish. They state that you can inquire why but they will not respond. They don't care about giving an honest unbiased review. Complete frauds.

I tried for over 8 months and got nothing no reviews. I got interrupted and asked the same questions month after month no wonder you have a 1.5ratng. I honestly got told to use someone elseafter 8 months

After I contacted them, they gave me a list of a few facilities that might meet my needs and setup virtual meetings. I received emails with my advocates name, phone number and email address. None of the places suggested met my needs and when I tried to reach out to my advocate I couldn't reach her. The phone number did not work and the email address kept bouncing my emails back as "undeliverable." When I reached out to the general number on the website the person basically talked in circles, could not tell me why I couldn't reach my advocate and said he emailed her and she would get back to me. Of course she never did. I reached out to senior services in the county I was moving to and they were a hundred times more helpful. I'm not sure why caring.com didn't care, but they didn't. You're better off finding other resources.

Once I was transferred it was clear this person that was supposed to be CARING was only interested in helping if I had a butt load of money for the facility. Not cool!

Their site says that they represent facilities that accept medicaid. After accepting my call and referring me to a specialist (knowing that I was looking for a facility that accepts medicaid) I was told that caring.com only deals with private pay providers. It is stressful enough trying to find appropriate care for a 101 year old woman. Did not need this lie.

Is a great place to work I enjoy working with my residents great atmosphere. I love coming in to work looking forward to helping our elders

This Agency helped my mom in the past. They are wonderful and great communication in all areas. They are reliable. 2 thumbs up! Enjoy the review it worth it.