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CarCovers

3.1

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CarCovers Reviews Summary

CarCovers has a rating of 3.1 stars from 21,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarCovers most frequently mention fast delivery, high quality and wind straps. CarCovers ranks 7th among Auto Accessories sites.

service
141
value
132
shipping
137
returns
100
quality
127
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89,874 reviews

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Puerto Rico
1 review
0 helpful votes
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1965 Mustang cover
February 11, 2023

Best experience. You guys are really into customer service. I was shipped the wrong cover; but once I contacted CarCovers, the issue was immediately taken care of. I was able to return the wrong item with no shipping cost to me. Almost immediately, the correct cover was sent. I highly recommend CarCovers.

Date of experience: February 11, 2023
Rhode Island
1 review
0 helpful votes
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2019 Silverado, 1500 RST
January 30, 2023

Awesome experience, easy to order cover fit perfect

Date of experience: January 30, 2023
California
1 review
0 helpful votes
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Do not believe the warranty!
January 20, 2023

My truck cover deteriorated and tore in less than a year and yes, they will replace it but...for a charge and shipping fees! So much for warranty. It will probably just happen again in less than a year and I'll have to keep paying fees yearly. What a joke!

Date of experience: January 20, 2023
Hawaii
1 review
0 helpful votes
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Very happy customer
January 17, 2023

Very happy with this product. Top notch in every way. Would recommend this to anyone looking to protect their ride.

Date of experience: January 17, 2023
Nevada
1 review
0 helpful votes
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Almost worthless
January 15, 2023

If any type of wind picks up it will blow the cover off even with the straps and locks. On of the locks ripped off and the locking strap dug into the kick panel paint of a perfect car not pleased at all

Date of experience: January 14, 2023
Texas
1 review
0 helpful votes
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Hail Protector
January 12, 2023

Straps broke after 5 uses and within less than 1 year. Purchased in march 2022. Poor and cheap design along with poor customer service. Hail Protector only offered a pro rata discount on new one. Why would I pay again to purchase a defective product and design? Purchased on Amazon.

Date of experience: January 12, 2023
Oregon
1 review
0 helpful votes
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Warning
January 11, 2023

If consider returning cover be aware of the charges to you.A restore and shipping fees apply. Now $32.80. Asked why, "It is in the small print. Inflation increases will apply in the future.

Date of experience: January 11, 2023
Ohio
1 review
0 helpful votes
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Very dissatisfied with the quality!
January 11, 2023

We purchased the best RV cover available from Car cover.com and we are very disappointed with the quality of the cover. Within four (4) weeks of installing the cover on our brand new RV, we found holes in the cover at two points where the rain spouts attach. We were very cautious and particular when we installed the cover and we followed the directions precisely as instructed. I contacted Carcover.com for a refund but they said I was past the 30 day return policy. We received the cover on November 3,2022 and installed it on December 10th, when we finally received our RV from the dealer. Anyway, we were told a refund was not an option but they would provide a replacement if we pay $95 for shipping. I didn't feel we should pay for the shipping for a cover that literally lasted 4 weeks before failing but their warranty department advised us that it was our only option. If the cover was a quality product and the damage was caused by us, I would have have no problem paying for shipping. But, the cover is of poor quality and therefore probably not worth the $95 shipping cost. Buyers beware!

+1
Date of experience: January 10, 2023
Florida
1 review
0 helpful votes
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I was on a tight schedule before leaving for the holidays. CarCovers came through as described. The premium cover is of a better quality than expected. I hope there is longevity to it in the sun as I will eventually find out. Thanks!

Date of experience: January 8, 2023
Texas
1 review
0 helpful votes
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Placed cover on vehicle, the fit was extremely poor. Lots of loose areas for wind to grab. Bought the wind kit (clips and bungees). 2 clips broke during installation. Given the result on this purchase, we would not buy for other 2 vehicles.

Date of experience: January 6, 2023
California
1 review
0 helpful votes
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Terrible Customer Service
January 4, 2023

I would give ZERO stars if possible! Having ordered their best cover, I received an email notifying me it had delivered. When I called CarCovers customer service to advise them that the package had not arrived, the representative was completely rude. He said I need to call police and claim the package was stolen. No empathy or help at all. He claimed he had a picture of the package on my front porch, so I asked him to describe the porch hoping to see if it was a neighbor's home by mistake. He then just kept repeating my address and claiming the package delivered there. He eventually admitted there was no picture and returned to repeating my address. When I asked to speak to someone else hoping to get some actual help tracking my order, he just kept repeating my address and saying the package delivered there. I eventually gave up and hung up. Hopefully I can get some help from FedEx or from my credit card company but absolutely frustrated with CarCovers disregard for the situation and learned valuable insight into how they support their customers after purchase!

Date of experience: January 4, 2023
Idaho
1 review
0 helpful votes
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Satisfied customer
December 19, 2022

Fits great, looks great. Will definitely buy again and recommend to friends and folks in my car club.

Date of experience: December 17, 2022
California
1 review
0 helpful votes
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Great Covers A+
December 12, 2022

I have purchased a total of 5 covers with the best warranty on the market. You can't go wrong with a full lifetime warranty

Date of experience: December 10, 2022
Canada
1 review
0 helpful votes
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Perfect fit
December 7, 2022

I purchased two covers for my mustang and my husband's cheville. They where easy to put on and covered the cars very well.

Date of experience: December 6, 2022
Kansas
1 review
1 helpful vote
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Terrible!
November 29, 2022

I ordered two ATV covers. One for a Can-Am and one for a CF Moto. I paid nearly $400 and they were supposed to be trailerable covers. Neither has Vince neither has an access to the gas tank and neither has any straps or any way to put a strap on it for that matter. I have communicated with them for 2 days and they are unable to resolve it. The covers they sent me your basic cheap covers and they're too small for my ATVs. I paid for something I did not receive.

Date of experience: November 29, 2022
Texas
1 review
0 helpful votes
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NO MIRROR POCKETS
November 25, 2022

If I had known they did not have outside mirror pockets, I would not have bought the cover.
Richard Rogers
Your Invoice #******* for Order #*******589

Date of experience: November 24, 2022
Missouri
1 review
0 helpful votes
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Scam sit
November 15, 2022

This review should be zero, but it is not an option. Purchased a cover and received a box with crayons and a few random school supplies. Do not buy from this company. Big scam..

Date of experience: November 14, 2022
California
4 reviews
14 helpful votes
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RIP OFF, STAY AWAY
November 5, 2022

I purchased this cover for my BMW. I added the lifetime warranty and was purchased from their website. That cover went bad after 3 years of normal wear and tear. I sent pictures and all the information they wanted for the warranty, I got an email 2 days after saying the warranty got approved. They want to charge me "Prorated warranty" and shipping for almost a $100. What a rip off. A $100 and the warranty is approved. What if the warranty was not approved. I will never use these scammers again. All their 5-start reviews and based on customer that have been asked to leave it, even before they use the product.
Please stay away and find somewhere else where they stand behind their products.

Date of experience: November 4, 2022
Connecticut
1 review
0 helpful votes
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By far the worse customer service I've ever experienced from an online business. Would not recommend their product because of that no matter how "great" they claim to be.
Customer Service is key, ALWAYS.

Date of experience: November 2, 2022
Florida
1 review
0 helpful votes
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I purchased it a for a Eco Sport Ford over 2 years ago. It is out in the sun and weather 24/7. The prior car with out a cover, the paint burnt off, trim melted crack and faded. With the cover the car is not hot inside on the hottest days after two years the car still look like it has been kept inside.

Date of experience: October 24, 2022