Car Computer Exchange

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Car Computer Exchange

4.6

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From the business

We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.


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Car Computer Exchange Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

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3,067 reviews

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North Carolina
1 review
0 helpful votes
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Worked
July 30, 2025

Worked well. Arrived on time. Had no issues with install. Did not want to wright a review but I have to do they will stop emailing me. This is the down side in my experience.

Date of experience: July 20, 2025
California
1 review
0 helpful votes
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PCM replacement
July 30, 2025

They help me with my specific needs for my 2000 Jeep Cherokee

Date of experience: July 20, 2025
Utah
1 review
0 helpful votes
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Dead computer
July 28, 2025
Updated review

I found it easy to order the pcm with how the system was setup on explaining where to find everything

Date of experience: July 18, 2025

Very easy to work with
July 15, 2025
Previous review

Very easy to work with

Date of experience: July 5, 2025
California
1 review
0 helpful votes
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P1603 and U0101 are the codes showed up after install. Took truck to PCM garage and have about 50. They said old PCM has a code I need to enter in new PCM to connect it correctly. If the old one still works I'll send the new PCM back.

Date of experience: July 8, 2025

This isn't my first PCM
July 10, 2025
Previous review

This isn't my first PCM. This is the BEST way to a PCM because the garages will screw it up, I tried that also and garages don't give a darn.

Date of experience: June 30, 2025
Florida
1 review
0 helpful votes
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Mrs. Kelli
July 21, 2025

It was great service! Came on time and everything was great!

Date of experience: July 10, 2025
Arizona
1 review
0 helpful votes
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Good product
July 18, 2025

Ordering was quick and easy. Plug and play, new computer works great.

Date of experience: July 8, 2025
Minnesota
1 review
0 helpful votes
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Second one worked great
July 18, 2025

First one was faulty. Second one worked great. Waiting for credit for the first one which was returned.

Date of experience: July 8, 2025
Ohio
1 review
0 helpful votes
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Great experience
July 18, 2025

Placed order had my ecm in no time and it worked as advertised

Date of experience: July 7, 2025
Georgia
1 review
0 helpful votes
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Great Product
July 17, 2025

After purchasing two previous computers from other places, finally ordered one here. Installed this one, been in three days. So far, no issues! Very satisfied.

Date of experience: July 6, 2025
Massachusetts
1 review
0 helpful votes
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So far. So good.
July 16, 2025

Simple to order, install easily, works fine, so far so good.used them before

Date of experience: July 6, 2025
Colorado
1 review
0 helpful votes
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If you have any questions just call someone will help you and get the correct part ordered

Date of experience: July 3, 2025
Nevada
1 review
0 helpful votes
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Good experience
July 11, 2025

Checked out computer needed for California C. A. R. B. compliance then ordered computer I needed.

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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Consistantly Great!
July 10, 2025

I have used this company numerous times and I have never experienced one problem ever. I will continue to use them in the future whenever the need arises.

Date of experience: June 30, 2025
Michigan
1 review
0 helpful votes
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2006 charger R/T
July 9, 2025
Updated review

Easy order process and fast shipping good quality product!

Date of experience: June 29, 2025

Thank you for a easy transaction
June 26, 2025
Previous review

Thank you for a easy transaction

Date of experience: June 16, 2025
Kentucky
1 review
0 helpful votes
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Professional
July 8, 2025

Flawless. Good customer support. Will definitely use again

Date of experience: June 28, 2025
Missouri
1 review
0 helpful votes
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PCM installed
July 7, 2025

We have installed the PCM it is working like it's supposed to be we just hope that it continues to do it and will keep you updated as we drive it thank you for having our part

Date of experience: June 26, 2025
New Jersey
1 review
0 helpful votes
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From after troubleshooting for the past three weeks came to a unfortunate end result of needing a PCM and Car Computer Exchange was there on the spot when I needed a PCM and the shipping was very fast too Im pleased to say

Date of experience: June 22, 2025
Colorado
1 review
0 helpful votes
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Glad I did this.
July 3, 2025
Updated review

Hoped this would help correct my issue with service 4WD light. But it didn't. However, it did correct a shifting issue I was also having. Thanks for the help and fast service.

Date of experience: June 23, 2025

Could not find part num but I will try to attach photo
June 22, 2025
Previous review

Could not find part num but I will try to attach photo

Date of experience: June 11, 2025
Illinois
1 review
0 helpful votes
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Fantastic company to work with!
July 3, 2025

We were very pleased with the product and the service from this company.

Date of experience: June 22, 2025
Missouri
1 review
0 helpful votes
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I'm a satisfied customer.
July 2, 2025

Ordering was easy, shipping was great. Part was what we needed. The Jeep is back on the road.

Date of experience: June 22, 2025