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CarAutoCovers

2.9

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CarAutoCovers Reviews Summary

CarAutoCovers.com is a website that offers custom car covers with a lifetime warranty and free expedited shipping.

This summary is generated by AI, based on text from customer reviews

service
22
value
18
returns
14
quality
18

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Great and timely customer service
December 6, 2016

I sent and email after not receiving a cable and lock as described in the description,. I was responded to immediately and received an email not soon after with a confirmation that it had already been shipped.

Date of experience: December 5, 2016
New York
2 reviews
0 helpful votes
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Answered my question very quickly!
December 1, 2016

I had a question about if my order was sent out because I didn't receive an email saying so and I contacted the company and they responded immediately. Great customer service!

Date of experience: November 29, 2016
Canada
1 review
0 helpful votes
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Best Car Cover Company
November 19, 2016

CarAutoCovers.com is the best car cover in the USA. I got my car cover the next day and it fit my car perfectly!

Date of experience: November 17, 2016
New Jersey
1 review
0 helpful votes
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Nice covers. Excellent service
November 9, 2016

I bought two covers. One for 2012 Mustang. Perfect fit. Second was for 2011 liberty. Decent fit. Excellent experience with both orders.

Date of experience: November 8, 2016
New York
2 reviews
1 helpful vote
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The first cover sent was by accident the wrong cover for my vehicle, a Jaguar.
I spoke with the owner Patrick who quickly had the correct cover sent.
I would highly recommend this company to anyone who needs a quality cover at a fair price.

Date of experience: November 4, 2016
New York
1 review
0 helpful votes
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Customer service
November 6, 2016

Your customer service is outstanding, your response time was prompt. I am totally satisfied and will recommend your company to all family and friends. Product, service and overall experience was amazing. Don't shop anywhere else for a car cover!

Date of experience: November 4, 2016
California
2 reviews
0 helpful votes
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We ordered our cover was expecting to wait a bit, but we received our cover very quickly
Packed very carefully with everything promised No problems at all very pleased!

Date of experience: November 2, 2016
Colorado
2 reviews
2 helpful votes
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Caution: HEAVY when WET
October 31, 2016

Okay. I never had a cover like this before. It's been on the Jeep about a month. We had very heavy rain. The cover is totally saturated. It is NOT (yet) waterproof. Plenty of water went through the micro-pores? Chatted with a rep and he said give it time to dry out and it WILL become waterproof. Trouble is I can't get it back on the vehicle by myself. It feels like a 100 lbs. I'm pretty sure it is at least 50. I used to consider myself reasonably strong, but this thing squirms away. I get it on one end of the vehicle and it falls off the other end. My neighbors are laughing at me. Now it lays in a heap next to the vehicle. Customer support says, just give it some time to dry out. After handling it I'm as wet as the cover. This is a nightmare. If this lousy thing ever dries out, I'll be able to see it they are right. Better instructions should come with this miserable thing, so that I could have gently wet it with the hose or something got it conditioned. IF they are right and this is not some sort of bad joke.

Date of experience: October 31, 2016
California
1 review
0 helpful votes
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Honored my Warranty for my Car Cover
November 3, 2016

After some initial pain dealing with customer service via email (which is why I gave them 4 stars instead of 5 stars), I was able to get a customer service rep on the phone (Emily). She was not able to find my order in the system because I had purchased the car cover via Amazon.com, but she honored my proof of purchase and agreed to deliver a new cover (originally valued at $145). Unfortunately, they made me pay for shipping ($45) which I thought was a bit steep, given that I'd only paid $20 for shipping from Amazon.com a couple of years prior (again, why I docked them a star). All in all, I'm pleased that they honored my warranty (lifetime warranty on a 5 layer cover) but think that they could do a better job of maintaining customer service information from Amazon and perhaps honoring the original shipping costs.

Date of experience: October 31, 2016
Connecticut
1 review
0 helpful votes
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Consideration
October 31, 2016

I will definitely give this company a five+star A pleasure to deal with Personal and consideration for their customers is unsurpassed

Date of experience: October 28, 2016
New York
1 review
0 helpful votes
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Over all good cover
October 29, 2016

Cover fits nice worth the money! Also customer care is very helpful Would purchase again in the future for another vehicle

Date of experience: October 26, 2016
Florida
1 review
0 helpful votes
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I needed to upgrade to another car cover and Patrick made it very easy to do, he took care of my new order just by chatting online. I can definitely say that he knows what he is doing and he made sure that I understood what I would be getting. I would strongly recommend others to use this website!

Date of experience: October 26, 2016
Illinois
1 review
0 helpful votes
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Regret purchasing from this company. The car cover was ordered specifically for the model and year and I thought it would be custom made. Ill let the attached photos speak for themselves. After they got my money, they couldnt care less that their product didnt fit.

Date of experience: October 22, 2016
Hawaii
1 review
0 helpful votes
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Acceptable.
October 24, 2016

Shipping was great.
Packaging good.
Material seems pretty thin, but appears to be worthy of dust and rain.
Fit for my 64 4 door Malibu is acceptable, but seems at the rear end are slightly narrow- the corners of car are about 5" outside of the fitted corner on the cover, but it still works. I'll see if I can post pics.
Overall, acceptable but I think I'll go with a different company next time or just pay for a thicker product. Time will tell.

Date of experience: October 22, 2016
Virginia
1 review
0 helpful votes
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Support
October 22, 2016

CarCover sent me my order tracking and tracked it for me and sent me the exact location of the package. I could not access the orded

Date of experience: October 20, 2016
Maryland
1 review
1 helpful vote
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This vehicle cover is new received on this day 10-19-2016. Has not been tested in heavy rain, high winds and/or snow on my 2017 Mercedes-Benz sport coupe 4matic. I believe in this cover will do excellent for all weather conditions. I had to return a vehicle cover to Sealskin covers.com, There cover did not fit secure, kept blowing off even with the cable on and was a two layer cover when I paid for a Five layer car cover.

Date of experience: October 19, 2016
New Jersey
1 review
0 helpful votes
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Great customer service
October 21, 2016

My order came quickly, and unfortunately there was a problem with the fit but CarAutoCovers did a great job of resolving the issue. I'm very satisfied with the experience and would definitely buy from them again.

Date of experience: October 19, 2016
Arizona
1 review
0 helpful votes
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What I wanted...
October 15, 2016

The CarCover that I ordered was what I wanted and needed for my 1993 Prelude.
I reviewed several Car Cover Co. And looked at reviews. Pro and Con.
Car Auto Covers was the Best Value for the Best Product.
It met my needs to preserve and protect the vehicle.
Thanks for their product and service.

Date of experience: October 13, 2016
Illinois
1 review
0 helpful votes
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Great Customer Service
October 1, 2016

I may have ordered a cover a little small for my truck. When I called CarCover.Com they just asked me to confirm the cover sent to be sure the next one would be the right one then offered to send the right cover the next day. No hassle, no question, no problem. I would highly recommend them to anyone.

Date of experience: September 29, 2016
California
1 review
0 helpful votes
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Great product excellent prices
September 18, 2016

Ordered a car cover had a problem with the shipping apparently The Courier did something wrong car cover.com analyze the situation and sent me a full replacement in a timely Manor my hat off to their RMA Department would not hesitate to order more products from them love their product thank you again

Date of experience: September 16, 2016

From the business

Car Covers - Car Cover at 50% Off with Free Shipping and Lifetime Warranty on all Car Covers. Buy Outdoor Car Covers, Indoor Car Covers and Waterproof Car Covers at CarAutoCovers.com. Best Reviews on Car Covers. Call us now at 1-800-288-5844.


carautocovers.com
Anaheim, California, United States
+42
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