CapBeastReviews 292

What an absolute piece of garbage company. I ordered a hat and spoke to several people on the phone making it VERY CLEAR that I needed the hat for a show and if it didn't get to me by that time it was completely worthless. Every time I called I was assured that they would "do their best." The day before I needed the hat, I called again and it was at this point that I was told hats usually take 4-6 to make (and I had ordered it 3 weeks earlier). While I was "technically" never lied to, I can only assume it was blatantly obvious to everyone I spoke with that my hat would not get here in time, yet I was not told this until it was too late. I now have a useless hat sitting in an unopened box that was sent to me way too late by a company that so obviously does not care about its customers. Get your merch elsewhere.

The website claims delivery of 4 to 6 weeks. This is true to very last extend whether you order 20 hats or just one. I ordered my hat on January 27 it is March 2nd now yet it still has not been shipped. Upon calling the company for the for the third time they claim it is in production, they have been saying this since the 17th of February. When i tried to cancel the order they rudely said that there is nothing that they can do because it is in production. How long does it take to embroil a black symbol? It is not even colored. Save your self the frustration and just go to the local mall where this processes can be done in minutes and not months.