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CanvasChampReviews 1,050

3.1

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CanvasChamp Reviews Summary

CanvasChamp has a rating of 3.1 stars from 1,050 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery and timely manner. CanvasChamp ranks 7th among Art Prints sites.

service
222
value
229
shipping
234
returns
115
quality
218
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New Jersey
1 review
1 helpful vote
Follow Ryan M.
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Worst experience
September 28, 2018

My order came 3 weeks past expected delivery date. No answer/return of phone calls to customer service. Emails- automated response. I actually thought this place was a fraudulent company! Trust me- there are better options for better price on other sites.

Date of experience: September 28, 2018
New Mexico
2 reviews
3 helpful votes
Follow Barbara C.
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I have now received 3 large 30 x 40 canvas prints of my art, ordered from Canvas Champ, they are really great!

I used to buy from canvas discount, best canvas (same company) in the past, they are the worst for customer service, poor quality workmanship, sloppy packaging and handling... was happy to find Canvas Champ for basically the same price and heads and shoulders above the other company in color, quality, material of canvas (OTHER company uses some sort of polyester type material, not canvas), construction of product is superb, hangs beautifully very well done. So far I am impressed with them, have not had to contact customer service thus far, so also happy about that!

At this early stage of doing biz with them, I highly recommend them over best canvas or canvas discount... there is no comparison... Canvas Champ is the CHAMP!

The canvas on the left is Canvas Champ, the one on the right side is Canvas Discount. Photo speaks for itself on difference regarding quality for pretty much the same cost.
Date of experience: July 23, 2018
Virginia
1 review
1 helpful vote
Follow Janet E.
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I only occasionally write reviews and I think they are pretty reasonable but this is such a bad company to use for making a photo collage, I had to let people know... I bought a Groupon for Canvaschamp for the purpose of assembling a canvas photo collage. It offered up to 20 pictures in the size template that I selected. I uploaded several photos, placed them where I wanted them but when I came back to the project and they were gone. I did this three times thinking I just didn't properly save it. Guess What? After spending quite a bit of time with the online chat person I discovered you cannot save them. In other words if you have 20 pictures, you better have exactly the ones (no swapping out)you want! This time I was prepared with all the photos. I placed one in the template but then decided to switch the placement. Guess what again? Once you place a photo in the template you can not click and drag it to another spot or swap it with another picture! I called again. This time I asked if the resolution of the photos looked acceptable. They told me how to check the dots per inch and said that since I had cropped and edited them before uploading them it compromised the DPI. They said normally you just send your filled in template with the photos unedited and they will crop them? I asked how would they know if I wanted to have a person cropped out of a picture? They told me that I could email them about each of the 20 photos and explain how I wanted them cropped. Are you kidding me? I asked to speak to the manager. I was calling India. The manager didn't come in until noon the next day. Maybe these people put out an okay product if there is just one photo but I will never know. I got my money back from Groupon and went with Collage.com. colllage.com is fantastic The site is user friendly, works the way it should have they have great, great customer service. Enough said. After I get my canvas collage I will be submitting a great review for their website.

Date of experience: October 30, 2016