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CanvasChampReviews 1,050

3.1

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CanvasChamp Reviews Summary

CanvasChamp has a rating of 3.1 stars from 1,050 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery and timely manner. CanvasChamp ranks 7th among Art Prints sites.

service
222
value
229
shipping
234
returns
115
quality
218
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Bangladesh
1 review
0 helpful votes
Follow Cordova I.
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Fantastic company
October 20, 2020

Fantastic company, the quality of the pictures and frames is amazing. They will be my first place to look when I want more pictures for my house.

Date of experience: October 19, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Cordova,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Florida
1 review
0 helpful votes
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My order went great
October 17, 2020

This is my second time shopping with this site. The pricing was great but every time I tried to adjust my image the page refreshed itself and I had to reload all over again. It was extremely frustrating and finally i finish but now praying the company gets the image sized correctly! My first order was great!

Date of experience: October 17, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Wayne,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Louisiana
1 review
0 helpful votes
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It has been a pleasure working with Canvas Champ. They matched pricing I found. They responded quickly to my emails. Great customer service team! Def refer and use them again because next week I need to order 12 canvas with 15% OFF discount what they send me. Thank you so much and I'm glad working with you!

Date of experience: October 17, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Jesus,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

North Dakota
1 review
2 helpful votes
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Happy to use coupon code
October 14, 2020

Called at 3:47 pm with a question I had from the web sight. Message said you were open until 4pm. I was then instructed to leave a message and phone number as no one was available to take my call. No one called back. This was Saturday and I needed to place order then to take advantage of 10% off expiring on Sunday. Monday would have been too late! They call me Monday and I get one coupon code 30% discount for all this and because is not my first order!

Date of experience: October 14, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Betty,

Thank you very much for sharing your experience with us.

We're sorry for the inconveniences, if any. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Ohio
2 reviews
4 helpful votes
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Very very cheap price
October 14, 2020

I must have had to close out a pop up box from your site about 25 times (3 times per picture). The pop up box was to tell me you don't support firefox, etc. I am using explorer, and kept having to close out that box. It would also be nice to allow us to upload all our pictures at once, but for all this I give 5 stars because the quality it was awsome and very very cheap price!

Date of experience: October 14, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Savannah,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards

New York
2 reviews
1 helpful vote
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Over expectations
October 14, 2020

This was a relatively easy process to follow; this was my first time. I was surprised to find that it was shipped from India but I certainly was pleased with the results. I don't think the photograph could have been rendered any better. It definitely exceeded my expectations.

Date of experience: October 14, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Jordyn,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards

Illinois
3 reviews
2 helpful votes
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Beautiful quality
October 14, 2020

Been very easy and straight forward which is much appreciated. Also appreciate the clarity of the shipping options and estimated arrival dates. That lack of information is what turned me away from using other canvas print sites. I could not be happier with the canvas prints. They are beautiful quality and look incredibly professional.

Date of experience: October 14, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Shelby,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards

Minnesota
2 reviews
1 helpful vote
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Thanks! Your site is very user friendly and you had the best price. Fast shipping looked great! I've always been impressed with your work. I can tell that you put a lot of effort into your work that you do. Just need to fix the Billing and Shipping section. Shipping might be different from Billing address

Date of experience: October 14, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear John,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards

California
1 review
0 helpful votes
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I RECOMMEND AND USE YOUR SITE FROM LONG TIME AND I'M GLAD THAT EVERYTHING WITH MY LAST ORDER FINISH WELL AND I AM SATISFIED. WE CONTACT TWO WEEKS AGO FOR ONE BIG ORDER, AND THEY SEND US ALL CANVAS IN 10 DAYS WITH REALLY GREAT QUALITY. WE ARE HAPPY AND WE KEEP WORKING WITH THEM!

Date of experience: October 13, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Rose,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards

Florida
3 reviews
2 helpful votes
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My experience was good
October 14, 2020

My experience was good. The option section was just a bit confusing, however.
When I was concerned about the quality of the print (because of the large size), the customer service I received was excellent. We communicated back and forth and were able to resolve the issues to my satisfaction!

Date of experience: October 13, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Kellie,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards

Colorado
1 review
0 helpful votes
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Ordered several prints from this company along with another company as well. The ones we received were of horrible quality and extremely blurry. The second company delivered above expectation and product quality. Upon reaching out to the customer service about their "satisfaction guarantee" they have done everything to try and skirt around making it right. Funny that they attempt to place blame on the purchaser and the camera. The other company had no issue delivering a quality product with the pictures provided (from the same camera). Highly recommend looking elsewhere if you are in the market for any product from this company.

Date of experience: October 12, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Morgan,

Extremely sorry for the inconvenience. Please note that we advise our valuable customers to upload high resolution images. Quality loss occurs when source image was low resolution and originally blurry.

Good or bad, we value all feedback as that helps us to provide better services.

Warm regards,

Michigan
1 review
1 helpful vote
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Didn't realize I was ordering from overseas until I checked reviews here. I notice many people giving bad reviews simply for slow shipping time, but this is my experience. I ordered 2 canvas prints on 10/6, received a shipping e-mail 10/7, and they arrived today, 10/12. I'd say 5 days for shipping from INDIA is pretty good. I'm very happy overall, my only complaint would be the wood in the frames is a bit heavy, quite a bit heavier than the frames I've received from other websites. The overall print quality is good and they are stretched well and not crooked or anything. I give it a solid 4 stars. For the price, I am very happy.

Date of experience: October 12, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear J,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards

Canada
1 review
5 helpful votes
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Quality so bad!
October 2, 2020

Printed a 8x10 metal image. So blurry the first time. Re-printed, their customer service didn't check or not care about this re-print. Sending a dusty print every where on the metal image! Terrible quality, wasting all the time for this! If anyone looking for quality print, don't send here. Only if u want cheap and not quality!

Date of experience: October 2, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear customer,

We're extremely sorry to know that you have this feeling. We provide best quality and best price. For your quality related concern, we are eager to help you.

Please share your order number via email at [email protected] and also cite your Sitejabber review, we will definitely look into it and provide you with best solution.

Warm regards,

Paul K

California
1 review
1 helpful vote
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Don't do it!
September 13, 2020

Just don't waste your time and money. I should have listened to other reviews. I have ordered from other companies before and have never experienced such terrible delays, lack of information and no response to my emails. Placed my order 3.5 weeks ago and still have "no scheduled delivery date".

Date of experience: September 13, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Janet,

We're sorry for the inconvenience. We have forwarded your issue to the relevant team and solution has been provided to you cordially.

In case of any further assistance, please contact us.

Warm regards,

Paul K

Georgia
1 review
9 helpful votes
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DO Not Order
September 12, 2020

I ordered directly through there website and paid extra to have it delivered by a certain date. 16 days after the delivery date I paid for I am still waiting. I had to buy another gift for the occasion because they are so incompetent. Customer Service has refused a refund even though they did not keep up their end of the order. I no longer need or want the item as it's way past when I NEEDED it. Stay Away from Canvas Champ it's just lighting your money on fire.

Date of experience: September 12, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Craig,

We are extremely sorry for the delay. Unforeseen reasons are there for the delay and we truly regret that. We'll definitely compensate you for the delay.

We follow 100% customer satisfaction policy. Please share your order number along with reference to Sitejabber review via emsil at [email protected] and you can ask for shipping refund.

Warm regards,

Canvas Champ

Nevada
1 review
0 helpful votes
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5 star
September 11, 2020

Great service and canvas came very quick. Very happy with the artwork and would definitely recommend Canvas Champ.

Date of experience: September 10, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Mistika,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Georgia
1 review
1 helpful vote
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The colors are quite what I expected but the over all picture looks good. I believe the price was very low for the product I purchased. I received my item about a week, earlier than the expected arrival date given, which was surprising due to many businesses having delays related to the COVID-19 pandemic!

Date of experience: September 6, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Donna,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Texas
1 review
2 helpful votes
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Great Service
September 7, 2020

I have purchased several frames in the past month. Easy to use website, fast delivery and a quality product. Very happy.

Date of experience: September 5, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Yaine,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

West Virginia
1 review
0 helpful votes
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The Canvas Champ website is extremely easy to use and the prices are great. I can't wait to receive my second order. It's a surprise gift for my wife

Date of experience: September 4, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Jacob,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

West Virginia
1 review
0 helpful votes
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I absolutely loved it!
September 5, 2020

I absolutely loved it! I got it way cheaper than everyone else in the family that ordered pics from other online stores! Wooohooo I didn't pay 300 bucks or more like everyone else! Thanx!

Date of experience: September 4, 2020
Jainam S. — CanvasChamp Rep
over a year old

Dear Marc,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K