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CanvasChamp

3.1

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CanvasChamp Reviews Summary

CanvasChamp has a rating of 3.1 stars from 1,050 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery and timely manner. CanvasChamp ranks 7th among Art Prints sites.

service
222
value
229
shipping
234
returns
115
quality
218
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Washington
1 review
1 helpful vote
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Great service!
September 3, 2020

Their customer service was very nice and professional. I gave him a treasured movie poster to matt and frame. It came out beautifully! I recommend this place for all your framing needs!

Date of experience: September 3, 2020
Jainam S. CanvasChamp Rep
over a year old

Dear Angela,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

New York
1 review
0 helpful votes
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Don't waste your time!
August 31, 2020

Waited three weeks and never received my product. However, they were quick to collect payment. Do not order from this company.

Date of experience: August 30, 2020
Jainam S. CanvasChamp Rep
over a year old

Dear Natalie,

We are extremely sorry for the delay. Unforeseen reasons are there for the delay and we truly regret that. We'll definitely compensate you for the delay.

We follow 100% customer satisfaction policy. Please share your order number along with reference to Sitejabber review via emsil at [email protected] and you can ask for shipping refund.

Warm regards,

Canvas Champ

Pennsylvania
1 review
3 helpful votes
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Great experience
September 1, 2020

This was my first experience going here and they did not disappoint! I had two pieces of art to be framed but I was on a tight budget. They worked with me to find the best frame options and price and we couldn't be more pleased with the outcome! I would absolutely recommend them for any framing needs. Amazing customer service!

Date of experience: August 29, 2020
Jainam S. CanvasChamp Rep
over a year old

Dear Edar,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Texas
1 review
0 helpful votes
Follow Ecstay E.
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The quality of canvas is too bad. Photo gets darken even the original photo was not dark.
I am going to reach out to them and let's see what they say. Will update here.

Date of experience: August 29, 2020
Jainam S. CanvasChamp Rep
over a year old

Dear Ecstasy,

We're very sorry to see this. We have 100% quality assurance. Please do not worry and share your number via email at [email protected] with your Sitejabber review, we will do the needful.

Warm regards,

Canvas Champ

Bangladesh
4 reviews
1 helpful vote
Follow Fazio S.
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Awesome service
August 29, 2020

Awesome service, quality of work, and price. I took a valuable painting in to have custom framed, and they worked with me to get the perfect match based on other materials and colors in my house.

Date of experience: August 28, 2020
Jainam S. CanvasChamp Rep
over a year old

Dear Fazio, Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

GB
1 review
2 helpful votes
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Excellent work
August 29, 2020

We have two pieces that we wanted to find the perfect frames for. Mission accomplished. Top quality and a meticulous eye for detail.

Date of experience: August 28, 2020
Jainam S. CanvasChamp Rep
over a year old

Dear Richard,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Washington
1 review
0 helpful votes
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There was no complete done button just add to cart which confused me because I thought I was missing something, make sure to fix the ¨done¨button please, but the quality is very nice and they have a great price.

Date of experience: August 24, 2020
Jainam S. CanvasChamp Rep
over a year old

Dear Thomas,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

New York
1 review
0 helpful votes
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Thank god yall actually sell decent canvases for cheap, Website is user friendly with great quality!

Date of experience: August 24, 2020
Jainam S. CanvasChamp Rep
over a year old

Dear Russell,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

New Jersey
1 review
0 helpful votes
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This is my second order. I would not have placed a second order if the first order was sub-par. I expect to be completely satisfied again. Try these guys, you'll be satisfied.

Date of experience: August 24, 2020
New York
1 review
1 helpful vote
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Just ordered two more
August 25, 2020

I've ordered one other canvas before so far and just ordered two more. Love this company. Thank you!

Date of experience: August 24, 2020
Colorado
1 review
0 helpful votes
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Quality canvas prints
August 25, 2020

Quality canvas prints. Never disappointed, I use this website from 2018 with no problems! Thank you!

Date of experience: August 24, 2020
India
1 review
1 helpful vote
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Faces are cut half in prints. Are you people gone mad? Where is professiomlism. Will never refer anyone at all.

Date of experience: August 23, 2020
Illinois
1 review
0 helpful votes
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Awful
August 20, 2020

Quality is awful, the corners of the canvases are stuffed from poor handling, and the delivery came a day late claiming I wasn't home the day It was supposed to arrive even though I was home all day.

Date of experience: August 20, 2020
Texas
1 review
0 helpful votes
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I decided on a fleece blanket with a photo and words that said "I'm proud of you". It held significant meaning and a reminder to the person I was gifting this to. The fleece blanket feels cheap and the words are nowhere to be found. It defeats the point of being custom. I wish I would have read the reviews from other sites because the ones they have are all positive.

Date of experience: August 17, 2020
New York
1 review
0 helpful votes
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First time, hopefully more after order received. Was late by three days, but worth the wait. Address was correct but needed access. Next time will be on time. Thanks for quality and good price!

Date of experience: August 15, 2020
New Mexico
1 review
6 helpful votes
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This company is a joke. Ordered prints on glass for my daughters birthday on 8/1/2020.
Had to call them and was told because of the covid there was a postal delay. Well finally just got a shipping update on 8/12/2020 which means it didnt even leave their facility till then. Whats worse never realized its was in India!
Checked the fed ex site today. It is still in India. So if your looking for a timely order this is NOT the company you should use

Date of experience: August 15, 2020
Louisiana
1 review
7 helpful votes
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Stay away!
August 13, 2020

This is probably the worst experience I have ever had ordering something online. It takes them 2 days to respond to even the simplest question and when they do it is just some canned response as if they didn't even read your email. After going back and forth with them waiting days for a response and getting no answers or resolutions I cancelled the order. What a waste of time. There are lots of other places to have canvas prints done online. Go to any of them other than Canvas Champs. Pathetic.

Date of experience: August 13, 2020
Canada
1 review
2 helpful votes
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3.5-4 Stars
August 11, 2020

I ordered a split acrylic on July 23rd and paid for express shipping and the product was delayed, I contacted support and was told the product was finished but the site said it was sitting in production for over a week, after being constantly told it would ship in 24-48 hours (multiple times in one week) with no updates my order finally shipped (on the day it was oiringally supposed to arive) and was shipping from India, not USA as the site says and as the support worker on the website told me it was from USA. I contacted Mike who resolved all issues, his response is what helped my review of this company. The product quality itself was beyond my expectations, other reviews had me worried it would arrive damaged but it came in good condition and the quality was better than expected. It was a gift and the recipient absolutely loves it.

Can't say I will order from them again after the one support staff (Stanley) lied to me about where it was shipping from but the quality of the product itself surpasses my expectations.

If you don't mind waiting to receive your product and don't mind that it's coming from India they are fairly good company and Mike was very helpful in resolving any and all issues. A big thanks goes out to him for this.

Date of experience: August 10, 2020
India
1 review
5 helpful votes
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Warning It's Fraud
August 10, 2020

I placed an order Cost of Rs 1265 on 16/07/2020, date of delivery was 30/07/2020 but I have not received my order.
I complained through email i. E *******@canvaschamp.in several times, they replied accordingly but till date nothing has been received, Thereby CanvasChamp cheated my Rs 1265.
On 8/Aug/2020 they mail me and reply that "your order is being delivered to you on 31/Jul/2020".
They have done cheating U/s 415 IPC.
This CanvasChamp is therefore fake.

Date of experience: August 10, 2020
New York
1 review
9 helpful votes
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Easy and helpful
August 9, 2020

I was originally scared by reviews but had a great experience in the past. Hopefully this piece will arrive in as great condition and as smoothly as last time!

Date of experience: August 8, 2020