On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Candere By Kalyan Jewellers Reviews Summary
Candere By Kalyan Jewellers has a rating of 3.1 stars from 278 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Candere By Kalyan Jewellers most frequently mention good experience, delivery time and diamond ring. Candere By Kalyan Jewellers ranks 14th among Engagement Rings sites.
We monitor reviews for authenticity
My experience is really bad. I placed an order online #*******. It's been a while I have not received the product.The problem is that they're not responding also.At least as customer I am expecting a fair communication. I am not sure how to reach out to them. I sent several emails and tried to contact with them through online chat but they are not giving me any update. If anyone from management is reading this post Please help.
I had written to Mr. Santosh Khamkar to expedite the delivery fo my 50 th year marriage celebration.He has kept my request. Fabulous customer care. Thanks and regards.
Sujay Nag
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward to your continued patronage.
I had ordered necklace on 9th Nov 20 and cancelled on next day(10/11/2020). Even after 25 days of cancelling I still didn't received refund. While contacting customer service they said reason if refund initiated but due to bad payment gateway transaction is failed. Every time I contacted customer service same answer is getting to me. Cheating customers with the name of reputed sellers. Also listened about Kalyan is they are selling totally fake products their products in the open market is less than 25% in value. Also no other buyers is not showing interested on this gold purchased from Kalyan. Shame on this sellers money will not get easily., please be aware of this fraud products & seller.
Hi, We sincerely apologize for the inconvenience caused to you. In order to serve you better, Can you please share your contact and order details? Our customer support team will get in touch with you and assist you on your queries.
No one is answering the call and still, I didn't receive the product, very bad services, no one buy from here they don't and the call only and no upload shown on the website also, i m still facing didn't receive my ring
Hi, We sincerely apologize for the inconvenience caused to you. In order to serve you better, Can you please share your contact and order details? Our customer support team will get in touch with you and assist you on your queries.
Don't waste your money here, the product quality was not good and on return or refund process the credit the about and withdraw the same amount with our approval and they say that they have refunded. They are no. 1 fraud.
Hi, We sincerely apologize for the inconvenience caused to you. In order to serve you better, Can you please share your contact and order details? Our customer support team will get in touch with you and assist you on your queries.
Placed an order for a bracelet. After some time, it was informed me that the metal weight is increased and balance to pay. Mean while arbitrarily order was cancelled and 10% was deducted from my initial pay and balance was refunded to my a/c.
Firstly Who authorised to cancel? If it is voluntary from them, why should I pay 10%. Infact, I should get compensated for your misdeed. If not sorted, redressal to consumer forum will be taken up.
Hi, We sincerely apologize for the inconvenience caused to you. In order to serve you better, Can you please share your contact and order details? Our customer support team will get in touch with you and assist you on your queries.
Thank you so much to Kalyan jewellers for preparing amazing ring and to Pooja for providing services that helped me in trusting the online purchase and not to cancel my order even it was late.
I am Suggesting not to enroll any of schemes,
They will in the time of purchase,
Yesterday visited Banglore commercial Street showroom, 29% making charge necklace after discussion he is ready to make discount of 9% for cash puchase but after knowing we r purchasing under advance paid monthly scheme he is not ready to give any discount in 29% making charge,
That means he know any how will buy with Kalyan jewellers, why to unnecessary discount
Thanks for raising your concern. We will surely share the feedback with the relevant team to provide the best service to all our valued customers.
Excellent. Product... no words about customer service... and specialy thanks to Santosh sir ji having excellent supporting nature. Guieding about jewelery selection... my respect and good wishes always cendere and Santosh sir
Thanks for reviewing us. We are happy to know that you loved your purchase and we would love to serve you further. Come back and see us soon…
They never commited to their dates, everytime they give some excuses, very poor costumer service, cant expect on-time delivery
Hi, thanks for sharing your experience with us. We sincerely apologize for the inconvenience caused to you. We’re normally known for our exceptional service, and we regret that we missed the mark. Your feedback makes us better.
Soooo nicee mujhe bhtt lga canere by kalyan jewellerys ki product mein bht khush hu us ring ko yha se purchase karke krunal ji ne meri bahut help ki thnk u verry mene jaesi ring ki demand ki wesi hi bana kar di bht beautiful hai ring or ekdam perfect hai
Thanks for reviewing us. We are happy to know that you loved your purchase and we would love to serve you further. Come back and see us soon…
Fully satisfied with the product and the quality. I thank the entire team for tirelessly working to get the product in time. Thank you Mr. Santosh for your help and service. You have been there always... Much appreciated. It was an awesome experience. Definitely looking forward to more purchase. Guys place your order! You won't regret.
Thanks for reviewing us. We are happy to know that you loved your purchase and we would love to serve you further. Come back and see us soon…
I have raised a request for Refund and it has been more than 45 days of unending false promises and fake commitments over 35 email conversations from you guys that the refund will be processed. There is no professionalism in any of the replies on the mail from your customer support which makes me wonder if you are really doing it on purpose or you are doing it to play around with peoples money. Order number - ******* Customer Support - Bhavin. No idea if he is real too. I would advice any of you guys to not get into the trap of CANDERE and wait for your hard earned money by asking them to refund it. Its such a waste of time and also zero accountability from CANDERE.
Hi, thanks for sharing your experience with us. We sincerely apologize for the inconvenience caused to you. We’re normally known for our exceptional service, and we regret that we missed the mark. Hope your issue is resolved.
I ordered a Tushi necklace from candere they Decrease waight with any notification with same amount.
Hi, thanks for sharing your experience with us. We sincerely apologize for the inconvenience caused to you. We’re normally known for our exceptional service, and we regret that we missed the mark. Your feedback makes us better.
I would like to mention about customer's support man who is Mr. Jitesh. He is the best customer supporter I have ever talked. He resolved my every query and problem. Thanks Jitesh. And thanks candere for the lovely ring.
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward to your continued patronage
I have ordered 2 items ******* and ******* in the month of April and still it's in progress. Very bad customer service they don't value customer even. I have contacted many times but they just replied me it will be delivered in 15 days every time. Now it's July end and still the order status is in progress only. I think they just loot the customer. Please deliver my orders ASAP. I have cancelled my wedding 3 times because of jwellary delivery issue.
Hi, We sincerely apologize for the inconvenience caused to you. We have escalated your concern. The relevant team would be getting in touch with you on priority. Do let us know in case of any other help.
I have placed nackles order on 26 April 2020, till now not received any update even their customers care promised worng every time, till the time not received and don't know we are going to receive this or not
Hi, our team is already in touch with you they’ll keep you updated.
I hv procured 3 ornaments from candre, every thing is good except packing box, it does not suit to the ornament n not presentable, rest every thing is very good, their customer care executives are very responsive, specially I would like to mention the name of Mr. Jitendra who has supported me a lot till the receipt of the consignment, he is very helping, responsive n very loyal to his organisation.
Thanks for sharing your experience with us, your feedback makes us better. We are glad to know that you liked the product and service. Happy to serve you! Come back and see us soon.
Received my order today, and i am very satisfied its lovely. Customer care was very helpful and fulfilled my wish as said.
Thanks for sharing your experience with us, we are glad to know that you liked the product and service. Happy to serve you! Come back and see us soon.
All thanks to JITENDER SIR who made my purchase easy n convinced me by all means whether any query or quality. Explained hw things vil workout... guaranted fr delivery as it ws my first tme online purchase of gold... cuse of him I gt a nice gift fr my daughter.
'A GIFT FOR SOMEONE YOU LOVE' is appropriate saying fr ths product...
My daughter loved ths ring alot... Awesome as well as trendy gift fr girls...
Good job KALYAN JEWELLERS... Keep gng ths way wit gud quality n gud team u have... UR TEAM ROCKS...
Thanks for sharing your experience with us, we are glad to know that you liked the product and service. Happy to serve you! Come back and see us soon.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Hi, We sincerely apologize for the inconvenience caused to you. We have escalated your concern. The relevant team would be getting in touch with you on priority. Do let us know in case of any other help.