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Buyback Boss Reviews Summary
Buyback Boss has a rating of 2.8 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Buyback Boss most frequently mention and mint condition. Buyback Boss ranks 9th among Sell Cell Phone sites.
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I've sold previous phones back to manufactures and other top buy backs sites and Buyback Boss has been the best so far. Great customer service. Constant updates the entire process. Highest amount I've ever gotten on a phone. Would highly recommend them and will use them again.
Found on line, got my answers, sent in the phone and 6 days later received payment
Exceptional customer service and very fair purchase pricing. Won't use anyone else.
I returned 3 phones in mint condition. They of course downgraded everything to fair. I would never recommend this company. You are better off selling your device yourself on ebay or something.
My check had been delayed but I recieved excellent follow up with a reissued check and customer service stayed in contact the entire time
When I qualified my iPhone I describe it like good condition. I hit a box yo send it there do I didn't have to pay anything and after they received and check the phone they told me my phone was in mint condition and I received even more than anticipated! Very happy. Besides there was always someone checking about the process.
Very easy to deal with and very responsive. Very professional. Great experience.
Buyback Boss is definitely someone I would continue working with! Always a great experience. Customer service, attention to detail are on par and they are always in touch with you throughout the whole process. This is someone I would also seek and work with. Very friendly! Kudos!
Buyback Boss makes selling your old devices simple. Fill out a form, get a label and a few days later you get paid. Great customer service and a liaison to assist through the process really set them apart from the competition.
Good condition, as expected but Battery life could be a little better. Battery health at 86%.
I've used these guys a few times now and have always had a great experience and received the best price for 2-3 year old iPhones. Highly recommended.
I have tried other trade-in services, but I keep coming back to Buyback boss. They are fair with their analysis and they pay above the quoted price when the trade-in item warrants more. Will continue to choose Buyback boss over the others.
Michael was great with me! Negotiated a reasonable price and even was willing to wait for me to unlock the phone to give me more money. Highly recommend!
This was my first time selling my device with this website. I had done some research and determined to give this website a try & I am so glad I did! It was a great and easy experience.
Nothing to complain about. Fast checkup of the phone money delivered fast.
Happy with my experience with Buy Back Boss. I received the best price for my phone and was kept updated throughout the whole process.
Sold my iPhone to them, great experience. Very easy to work with them. They notified my every stage.
I am very pleased with the price this company offers. My five star rating is based on easy process from start to finish and the highest price offered.
From the business
We purchase broken, used, and brand new iPhones at the most competitive prices on the web. Shipping is 100 percent free. Any questions? Feel free to call or email us, a real human will respond to you immediately!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bill,
I am up to speed on the details of your order and can address your review for anyone reading through.
Your order stated we would receive 4 devices in "Mint" condition. Our "Mint" condition requires devices to be flawless with no signs of wear as listed on our site. Each of the devices received had cosmetic wear or cracks in the screen which caused them to be reevaluated to a new condition.
Your Samsung Galaxy S7 was evaluated under our "Good" condition and your offer value did not change from your original quote. Two of your Samsung Galaxy A50 devices tested as "Fair" and "Good" due to heavy and noticeable wear. The fourth device had a cracked screen. Our "Mint" condition requires devices to be flawless with no signs of wear as listed on our site.
We emailed you the evaluation results with the new offer. You accepted the new offer and we sent payment the same day. If you have any questions regarding your order, please email us at [email protected].
Thank you,
Brittany at Buyback Boss