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Buy-Backdrop has a rating of 2.6 stars from 265 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Buy-Backdrop most frequently mention customer service, tracking number and credit card. Buy-Backdrop ranks 11th among Photography Equipment sites.
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Ordered backdrop & according to their advertising delivery 9-12 days. They take 5 days before they even ship, which is not included in the 9-12 days. Read fine print on refunds, they do not offer refunds. I learned the hard way DO NOT ORDER FROM CHINA! PAY-PAL NO HELP EITHER!
Was sent the wrong size backdrop and they have not replaced it despite a photo, a telephone call, and many e-mail messages. Unresponsive.
Love this site, the great price and lots of baby backdrops. I bought some 5' x 7' backdrops, great effect!
Website does not say the backdrop is multiple pieces glued together, and very poor quality. I would be embarrassed to use this with a client.
Website does not say the items are shipped from China, which cost $30 to ship back if you want to return.
Website does say that they accept refunds within 2 weeks, but it takes even longer to receive.
Apparently PayPal buyer protection does not include this.
Seller offered to give $15 partial refund and let me keep the item, or full refund if I return, but again it costs $30 to ship back!
Horrible! Stay away!
We ordered four 8' x 8' backdrops from this company (to get the 20% discount on >$100 orders). That was a big mistake. Should have ordered only one and saved a lot of money on this junk.
Their backdrops are spliced every four feet with some sort of thermal glue. They are also shipped from China folded flat, so they have to arrive with creases at the fold lines.
So, when you apply a warm iron or garment steamer as recommended by them to remove the creases - the glue lets go and the backdrop falls apart. Worthless!
An email request to customer support has so fr been ignored for two weeks so I am presuming they have the same sterling customer service we have all come to expect from these offshore suppliers - i, e, no support at all and buyer beware.
Answer: The price of products and shipping hook you. But Beware! They lie, cheat, and steal your money with absolutely zero regards. Then they just quit talking to you when you confront them with photographic evidence of their obvious lies.
Answer: I don't work from them, but orders are filled and shipped from China. They don't say this on their website. The shipping times there is not correct. I waited for over 3 months for my order and it wasn't even complete.
Answer: This is now way to run a business. You should be embarrassed.
Answer: Yes, we accept custom backdrops. If only some wording, that's easy and free.
Answer: I'm not sure how their prices compare, but anytime you can choose ANY other company... Save your self a disaster and do so. DO NO TRUST BUY-BACKDROP!
Answer: Dear Kendra, your package was returned to us, because no one signed for it at that time. And we have re-sent the package a few days ago by your request. I'm sorry to be inconvenient for you.
Buy fashion photography backdrops, photo backdrops from Buy-backdrop.com. Shop for our huge selection of photo studio backgrounds, including Modern, Scenic, Solid Color, Cartoon, Christmas, Halloween, Ancient ways series and so on.

