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BustedTees

2.6

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BustedTees Reviews Summary

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service
41
value
36
shipping
41
returns
29
quality
29

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New York
2 reviews
1 helpful vote
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Star Wars Flexfit hat
February 27, 2024

Their L/XL flexfit hats fit perfectly. Hard to find ones that are true to the size advertised. And they're selection of styles is sick! Love it! My hat is f**king awesome!

Date of experience: February 26, 2024
Canada
1 review
1 helpful vote
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If you are an artist thinking of uploading your designs: Do not. Just don't.

Firstly: after you reach a sales threshold, you'll make pennies on the dollar.
Secondly: They will absolutely steal your designs if you attempt to remove them from their site.

BustedTees is an unscrupulous company owned by corrupt greedy $#*!s.

Date of experience: August 22, 2023
Canada
1 review
0 helpful votes
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Paid didn't receive a product
March 30, 2023

I ordered two t-shirts in Feb for gifts. It's almost April 1 and they still haven't arrived. I emailed asking about my order, almost a week later they responded and provided me with another useless tracking number. I guess I've been scammed idk. Good times! Oh and yes, they sent me an email to review the product lol! I guess I can't take that selfie wearing your stupid t-shirt because it doesn't exist!

Date of experience: March 29, 2023
Canada
1 review
0 helpful votes
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Don't Buy
March 2, 2023

They say 100% satisfaction guaranteed. BIG LIE. They will not refund your money, even when they know your order hasn't been delivered. Their "tracking" is always "can't find your order". Nothing but a HUGE scam

Date of experience: March 1, 2023
California
1 review
0 helpful votes
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Quality is crap
March 1, 2023

Ordered a sweatshirt and for one it looks nothing like the picture. The printing looks like a rush job. They talk about how their stand behind their product but I have yet to see them do that. Stay away from them.

Date of experience: March 1, 2023
Canada
1 review
1 helpful vote
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Horrendous experience
February 22, 2023

Apparently a 50% discount code to repurchase items not received from an order placed in December is considered "customer service" from BustedTees - what a terrible experience and complete disappointment!

Shop elsewhere!

Support small businesses, just not this one!

Date of experience: February 22, 2023
Canada
1 review
0 helpful votes
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My wife and I have had nothing but terrible customer service while trying to deal with this company.

We both place an order at the end of November, hers on the 23rd and mine on the 25th. Both ship out early december (Bensenville) at the same time and both arrive in Chicago together. There they sit for 3 weeks, we ask for an update are told they were lost in transit and new packages will be shipped out. December 28th, mine ships (Bensenville). Arrives in Chicago and once again stops. During this time, my wife's original package, that was determined to be lost, starts moving and going on a tour of the North Eastern US, finally arriving in Gaylord, where Busted Tees is located, clearly being returned to sender. They resend my wife's package, which is now sitting in Chicago and has once again been determined to be "lost". Meanwhile, my original package starts moving again! Doing a similar tour of the North Eastern US, but ultimately ending up in Gaylord, where Busted Tees is located. At this point, my second package hasn't moved for weeks and I'm clearly not getting the original one. I ask for a refund and not to have a third package sent to me. Three days later I wake up to an email with tracking for a THIRD PACKAGE. I reply telling them I do not want it and that I want my money back. I am told I have to wait for 6 weeks of no tracking updates OR refuse the package and send it back at my own expense. It's like it's a game, I need to wait 6 weeks of no tracking to get a refund, but they will send me a replacement before that 6 weeks is up, so I am never reaching that 6 week period. I am beyond livid with this company, which is sad because I had a great experience with them in 2021 when I ordered a hat for myself. I will be starting the charge back process with my bank so I am not dinged additional shipping or a "Restocking fees" for products that may not even exist.

And for those wondering if maybe the address was wrong, I was asked to confirm it...TWICE.

Date of experience: February 6, 2023
New Jersey
1 review
3 helpful votes
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I tried to cancel order one day later and was told it was too late, it was in progress. It didn't arrive for 14 days. So it was not in progress. They also will not accept free returns. You have to send it back as Refused and Send back to Sender at PO. Then they will credit you MINUS $5 restocking fee and your original shipping. These people are so out of tune with reality. Go to Amazon, or any other normal vendor.

Date of experience: January 6, 2023
Canada
1 review
1 helpful vote
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Thieves
January 5, 2023

Just another a**hole sitting in his parent's basement stealing money from good people. DO NOT BUY FROM THEM. Block them and flag them for fraud everywhere you can.

Date of experience: January 4, 2023
California
1 review
0 helpful votes
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Wrong Size
December 27, 2022

I ordered a shirt in XL and recieved a L. I emailed the *******@bustedtees.com address and received an autorespose offering me 25% discount on another order. I advised I either needed a refund or the correct size shirt with only another autoreponse advising receipt of the email. It has been a week with no additonal response. Their customer service is claerly lacking.

Tom H

Date of experience: December 27, 2022
Washington
1 review
0 helpful votes
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I ordered t-shirts for family members. Expected at least Hanes' basic quality. Think of the cheapest t-shirt material you can find and that's what they print on. Not only that, their customer service is horrendous. Go somewhere else!

Date of experience: November 11, 2022
Australia
1 review
2 helpful votes
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Products Not received
October 24, 2022

Ordered some shirts and did not ever receive them. The tracking status showed order received, nothing in transit or delivered.
They were not interested in resolving the issue, I could understand if the order said delivered but it wasn't.
I wish I had read these other reviews before ordering. Fraudulent indeed. The order was more than $100.00 too so it was not a small amount.

Date of experience: October 23, 2022
District of Columbia
1 review
1 helpful vote
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Scam website. Buyer beware!
September 17, 2022

My order was supposedly delivered…. To a PO Box. I don't have a PO Box and the USPS has no such tracking number that BustedTees gave me. No phone number to contact; just an email address that tells you it's been delivered and you need to check to make sure it wasn't stolen or check with USPS. Stolen from an imaginary PO Box that BustedTees can't even confirm.

Date of experience: September 17, 2022
Florida
1 review
0 helpful votes
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Decent hoodie
August 7, 2022

I bought my boyfriend a hoodie that says "I leveled up to daddy (player 1, player two joining with controllers). The outside material is a little rough but the inside is very soft feeling and seems like it would be warm! My only issue is certain areas it seems the seam comes out (doesn't seem to be a big problem) but besides that it looks really good! I hope it lasts through the laundry because I'd love for my boyfriend to wear this! I ordered July 30th and received it on August 6.

Date of experience: August 6, 2022
West Virginia
1 review
0 helpful votes
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Steals your money
June 27, 2022

This company will steal your money, their money back guarantee is fake. They will make you pay shipping back to them, charge you a $5 restock fee and will not reimburse your original shipping fee. In the end you will get next to no money back if you need to return an item. The quality of their item is horrible and they blame it on COVID and try to get you to just order something else from their store which is also poor quality. DO NOT PURCHASE FROM THEM

Date of experience: June 26, 2022
Australia
1 review
0 helpful votes
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BustedTees SUX
February 22, 2022

Took more than 4 months to receive a delivery of 1 T-shirt with constant progress requests and nothing happe ing. I'd written them off.

Date of experience: February 21, 2022
Arkansas
1 review
0 helpful votes
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"Fast" Shipping
February 3, 2022

Compared to what? Someone from the company riding a tortoise to your home and delivering your purchases? If I'm ponying up $10 to have something delivered I don't want it coming snail mail.
I ordered shirts from Life Is Good a day after I ordered from Busted Tees and I've already received them. And the shipping was half of what Busted Tees charged.
Don't advertise fast shipping when you can't deliver (pun intended) on that promise. This order will probably be my last unless they begin giving shirts away.
Great job, guys.

Date of experience: February 3, 2022
Australia
1 review
0 helpful votes
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Order took over 2 1/2 months to be delivered, but it never arrived as they used the wrong address. Numerous attempts to get Busted Tee to respond went unanswered.

Busted Tees essentially STOLE $200 from me

Date of experience: January 28, 2022
Texas
1 review
0 helpful votes
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Not worth the price
January 27, 2022

This fabric is not soft and the sizes seem smaller than expected. Not worth the price and the time it took to get them would have loved a softer t-shirt fabric without a tag like so many that are out there today. Images and quotes are great but maybe a $15 value.

Date of experience: January 26, 2022
Montana
1 review
0 helpful votes
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Gifts
January 24, 2022

Purchased 3 gifts for the holidays. First off, didn't even realize that I had received a confirmation email from them as it was attached to an ad email to become a VIP member. They said it would be about a week or so and that I should have the package a little after the new year. It did finally arrive a month after ordering. I emailed asking if I could alter the order as 2 of the gifts were no longer needed. No. This followed with check your status links. The status said it had been made and was being shipped; however, it sat there for about 2 wks before anything showed on the transport ticket. Regarding, returns they don't pay for returns and will also deduct 5 as a reprocessing fee. For returns, I was instructed to refuse or return to sender. That was about two weeks ago and still haven't heard anything even after reaching out to them. Do not shop at this place. Customer service is a joke. I was told one thing and read something else on their own website on handling returns. Unbelievable, they got. One start since I actually got the package. But how I paid for the items, how long it took, and the pain in the $#*! way to process returns. Not worth it.

Date of experience: January 24, 2022