BustedTeesReviews 100

I ordered 2 hats back in August and this didn't arrive, after quite a few emails they agreed to send new ones out which didn't leave for another 2 weeks. They advertise fast shipping, I understand shipping delays but they continue to advertise 7- 12 days and mine has taken 5 months.
I still don't have this parcel! I have tried to email them multiple times to request a refund as this was for a gift with no reply.
I also did a review on their site but they only show 5 star reviews

Order on November 30th and not receive yet. We are December 31. Wrote many times to the cie and they apologized but still nothing. No discount, no cash back. I don't have Christmas gifts of my boyfriend and spend 200$ … it is so frustrating

Ordered 9 tees based on the offered designs the promised shipping before Christmas. Started getting concerned when the order tracking never showed, and the order status never changed. Worried more when emails generated the identical canned language in return "5-8 days", and never changed. Had it when they did not arrive before Christmas, and emails still generated the identical canned response. Filed a complaint with me card company and asked them to investigate. Do that, and if its warranted, file a complaint with your BBB as well. Went to a local tee-shirt shop and just had them print some right there for me - it might be a good idea to do the same wherever you may be, and support a local business.

Placed my order on December 1,2021 and finally received 1/2 of my order on December 27,2021. Customer service assured me that my order would be delivered before Christmas. The clothing they sell is overpriced and the quality is very poor. I don't recommend this place at all

We ordered 4 t-shirts on Dec 3rd, well in advance of their deadline for Christmas. When they weren't here by the 20th, I emailed and cust service said they'd be here by Christmas. According to their own website status updates, the shirts were in production until Dec 23rd. It's now Dec 27th and their tracking shows that USPS is waiting for the items. This isn't a shipping or carrier delay, it's just bad business and poor service.

Disregard the "fast delivery" on their website. Purchased a t-shirt on December 9th, hoping that it would arrive by Christmas Eve. Unfortunately, I did not receive an email saying that it was shipped or that the item was delivered. I reached out to my loved one, in Florida, Christmas morning only to find out that they did not receive my gift. I went on Busted Tees website only to find out that my t-shirt was shipped on December 22nd! Why did it take that amount of time to ship one shirt! Currently my Christmas gift is sitting somewhere in Tampa waiting to be delivered to Fort Myers. It is a shame how difficult it is anymore to find a legit place.

I ordered on November 30th and my shirts didn't ship until December 19th. I tried to cancel my order when they told me that their normal 5-8 business days processing was slower due to order volume and they ignored my request. I tried to cancel three times with same results. Now, they are saying that I'm going to have to return the shirt, pay for shipping and the restocking fee. This company is awful.

This company is obviously in over its head. Can't handle the Christmas rush. Shirts ordered 3 WEEKS AGO, still havent shipped and customer service is quick to blame everyone else but themselves.

Don't buy unless you don't mind waiting A MONTH for a t-shirt.

I Ordered a shirt (1) on December 11th. Figured I was cutting it close for Christmas delivery but, looked at the processing times and figured I would be fine combined with the fact that most retailers step it up around Christmas. Not Busted. Order sat in processing status for 7 days. Emailed and they basicly said I'm screwed and to take a picture of the gift and give it to the intended party …… until it comes …LOL. I then get a shipping status that it has been shipped. Nope! It's been sitting in shipped status now for 4 days. Has not even been delivered to UPS. They do not care once they have your money and they do not appear to care about repeat business. I wish I would have read reviews but you have to come to sites like this and trust pilot because they hide bad reviews on Facebook and do not have Google reviews because it would let the world know how subpar product and customer service is

I bought two shirts well before deadline for Christmas. When it hit 14 business days after purchase I asked for a refund using their refund form and policy guidelines. I was ignored, and today guess what they are shipping with a promse for delivery within 15 business days. Wow, end of January. Fantastic work. The best part was every time I asked for a refund, I was told if I made my order before December 8 I would get it. Liars, liars, liars, do not buy from this business.

What an absolute waste of money from yet another American company shipping to Canada. Sick and tired of these companies deciding that they have no responsibility once their package leaves their country. If you have a tracking system you should be able to track it from the time it leaves you to the time it gets to me. I have now been waiting more than four weeks for three T-shirts. Absolutely unbelievable and it's absolutely abhorrent it's a disgusting disgusting practice and it's no wonder that this company has so very little star is in its favor. I will never be ordering from busted teas and if you're from Canada and you want to order them don't. You will be disappointed

This "company" operates under Sunfrog LLC out of Gaylord, MI and has a listed telephone number of ********376. If you are one of the MANY people that have been ripped off by this company feel free to use this contact info as they do not list this info on their website

I ordered a handful of tees and sweatshirts for my teenage son and husband. I loved the text and print but the quality of the material is cheap. The tees are thin and scratchy not worth the $30 each that I paid. I found one of the tees was miss labeled, the size on the shirt was XL when the scanning tag was L, which is what I ordered. I contacted CS for a return option, they asked for pictures, I sent pictures and haven't heard back... its been a month.

Will never order from BustedTees again. There is a reason they don't open their page for customers to post reviews. First off, they charge 3X as much for each shirt as I normally pay at other sites. Then, they have just about the worst turnaround for anything I've ordered. It has been almost a month, and I still don't have my order. They supposedly sent it via UPS, and for the last week, the tracking info said it would be delivered by Dec 3. When it didn't show up yesterday, the tracking info changed to "estimated delivery date - Dec 4", followed by "scheduled for pickup". That confused me, so I contacted UPS. The representative who returned my call from contact request form told me the package is being handed off to the US postal service, and I'd have to contact them about a delivery date. The USPS site says it will provide me with an estimated date for delivery when it is available. This is some $#*!ing bull$#*!.

They sent me the wrong size shirt, I have sent many email and received no response. These shirts are very expensive and this one is useless to me. Do not buy from them!

You have been warned! Not only are their dispatch times false - allow at least 3 weeks to be printed and sent, not the 3-5 days they say. Their communication is non existent or rude. I sent approximately 15 emails regarding the order I placed on the 20th of August, with 3 replies - but the second I requested a refund (entitled to one should the goods not be received from 6 weeks after leaving the US) they have failed to reply to a single email and adhere to consumer law by refunding me for goods not received. I will NEVER buy from them again and warn you not to either. I want to give them a negative star rating they certainly don't deserve a 1 star!

Update: the T-shirts did arrive one day before Christmas. Shipping took one month at that point. The quality is good and he loves them. I'm still not buying from this company again though. There are a lot of T-shirt companies in the world.