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BustedTees Reviews Summary
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Website is misleading. I ordered the t-shirt the picture reflected V neck but I received a mans crew neck. When I went back to look at the website, in the item photo's it showed both crew and v neck and noted unisex. I wanted a female v neck size xl but received a mans crew neck size XL. Very disappointed. No one returns the email and there is no contact number to place your complaint or return.
Ordered 4 shirts that took nearly 3 months to arrive and email enquires with not much feedback on what was going on. Why a delivery take so long, I've got no idea. Package finally arrived and the quality of the tshirts is sub par. Size is correct but quality of the cotton and shape is not great for the price.
Ordered 2 T-shirts which took nearly 3 months to arrive even with chasing emails. On arrival the tees did not match the colours shown on the website, not even close. Quality is pretty poor too, very low grade material and end product for what is being charged.
Shop elsewhere to avoid disappointment
Order two tee shirts and when I still did not have them after one month I emailed to cancel the order. My email to cancel was dated July 14. Their reply come over 24 hours later, on July 15, stating they could not cancel the order because it had already been shipped. I had received no notification of shipment. I checked my order status on the website and as suspected, still in process, not shipped. I followed up and asked for proof of shipment as the status of the order said in process. Never received any response. Then July 16, I get an email stating the item has shipped. The company lies to its customers and I fill be filling complaints and posting reviews where ever I can so other customers don't get deceived.
They are super expensive and to charge that much they should really ship faster and, I don't know, apologize for the complete fail of shipping for a Father's Day gift. Ordered at the beginning of June and it's now July 16th... nothing
My friend used to order sot tees a couple of years ago and everything went smoothly. Remembering this experience I ordered a T recently and waited for a long time and support could not tell anything.
Absolutely useless. Three weeks after paying still no sign of t-shirt and no idea of where it might be. Response to e-mails is a joke. AVOID these clowns!
I didn't even receive tracking information until 10 days after I placed an order for two shirts. It would have been faster for me to walk to the farthest craft store from me and learn how to screen print on my own, probably mess up a few times, and get it right on my 50th try. I emailed customer service and they told me it would be there two days ago at the latest. It has now been 16 days. I still haven't received my order.
Now they're the worst. $#*!ty Gildan material and it took 3 weeks (international) and was ridiculously expensive. They used to be my favourite place for shirts. Now I will never ever buy from them again.
Busted Tees used to make my favorite t-shirts... they were soft and fit me great! I just ordered a shirt this week and am very disappointed to see they switched to Gildan shirts. The quality of this shirt is like sandpaper. I have been a customer of busted tees for years now however I will NOT be ordering any more shirts from them. :(
Ordered three shirts. Didn't realize that the shirts aren't produced until after ordered. E-mailed customer service with a complaint about the turn-around time and, instead of snarkily pointing out that the website states that shirts take about 3-5 days to make, the rep apologised, acknolwedged that the notice on the website wasn't as clear as it could be, and gave me a significant discount as a result of the snafu. Great customer service!
Ordered 70$ of product on Dec 20 - couldnt get tracking info or support at all by Jan 1.
No answers
I have adult children, and I am fully aware of their genders and sizes. You delivered all three in the wrong gender and/or size.
When I tried to request a return, I was directed to print out a shipping label, stating that I would have to pay the shipping.
Never again, and will advise everyone to stay away from your business.
Thanks for messing up a pretty good christmas gift for my kids.
I ordered a tshirt for my dad in 2xl knowing that they usually run fairly small. I wait seriously 2 weeks for it to ship to me. Once I finally do receive it, it's the wrong freaking size. They sent a 3xl instead of a 2xl, and it is absolutely massive. I contact customer service via email and tell them about the problem. The only solution I'm offered is a refund on the shirt, not even to cover shipping. I ended up calling and spoke to the same very unhappy and unhelpful lady named samantha. She refused to even attempt to fix their error. After threatening to file a charge back with my credit card she agreed to refund $4 of the $10 I paid for shipping. Their minimum shipping charge is $6. So they sent me the wrong size item, and refuse to fix it, and won't even refund me enough to reorder it. I have ordered from them for the last 5 years but will find another company to give my money to.
I had entered my information before I happened to notice that the internet website was not secure. I can't believe any retail business in 2018 would be so careless.
I just spent $100 on a bunch of shirts because I like the creative design. It took forever to received the shirts and once I tried them on they were freaking itchy, thick, freaking small and the neck hole was unbelievably small.
I called customer service and the agent told me that I have to ship them back for an exchange on my own dime. He also said that their current vendor's t-shirt are smaller than usually standard, but they won't pay for the return shipping!
I decide to go 2 sizes up just to me safe since I have to pay for 6 t-shirt to be shipped back to them. Paid for tracking and 2 days priority. They received it but didn't resend until a week later and then it took another 2 weeks almost to get to me
AND GUESS WHAT... ITS STILL DIDN"T FIT! So freaking tight. I Am DOnE with this BS Company..
Why is the site not taking my credit card then tells me I am not authorized to see the site? I have a pending order in my cart
I'm no fabric connoisseur, but the shirts i received are light weight and feel very comfortable. Very breathable fabric, which i need in California. The shipping, as other reviews state, is god awful. Way over-charge you for shipping (i work for an ecommerce site myself that ships products, i know shipping rates) and it is the slowest possible shipping on every option. This is a huge downfall and probably the only reason Busted Tees isn't going to be my first choice or even my second for future shirt purchases despite how great their products are. In 2017, shipping should cost near nothing.
BustedTees charges $7 to ship a $12 shirt via standard mail, providing a very outdated feel. I learned about this site via Groupon, and decided to cut my losses, rather than give this company my business.
Why does Busted Tees suck as a company? I mean, just look at these reviews!
My own experience is bad. It has been two weeks sine I placed my order. They must use Pony Express as their carrier.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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