BustedTeesReviews 100

Finally got my shirt. Wouldn't go through the hassle again (ever) but I will add one star because it does look pretty good. The sweatshirt is a good brand and the writing looks good. My only hesitation is how many people have had bad experiences with fading and cracking. So, we'll see.

I don't recommend to buy somethinf. They will spam you each day on mobile phone and email. It is almost impossible to unsubscribe. Support doesn't communicate and do anything.

Comment dire...? Pour une première commande ça ne pouvait pas être pire:
- délais de livraison non respectés +18 jours sans préavis
- certains visuels sont de qualité très très moyenne (pixellisés, flous, couleurs non fidèles à la pub) j'hésite à renvoyer
- 7 emails de relance au service client qui n'a JAMAIS répondu
- cerise sur le gâteau, au lieu de répondre à mes questions, ils m'envoient un email AUTOMATIQUE avec 20% sur la prochaine commande en échange d'un SELFIE! En plus ils commencent leur email avec "l'expérience client est notre préoccupation #1" je suis dead consterné.

Le monde à l'envers. Plus jamais Busted Tees, c'est à la limite du foutage de gueule. Et croyez moi je le ferai savoir.

I ordered 4 hats. 2 of them I received were exactly like what was shown on the site. The other 2, nothing like what was shown on the site. I've been trying to email these guys and all I get is the standard bs email about returning, store credit or refund. What I want to know is why I received the wrong items. Have they discontinued the style of hat, did they go with a different supplier... what happened?!
The hat shown on the site has a nice curved crown, white lines along the brim. The hat I received has a squared looking trucker hat feel and no lines along the brim.
If you're not going to deliver what is shown in your site, then update your site!
And answer emails and provide a customer service phone number

It's been 20 days and I haven't heard a peep. I tried to reach out twice and haven't gotten a response.

I ordered a t-shirt from them. When I received it, it had a hole in it. I tried emailing them multiple times, tried their online chat, and ticket system. Still no response. Terrible customer support. Still trying to get an exchange.

I bought two t-shirts from BustedTees, one for me and one for my daughter. I was really psyched when they arrive, especially because I am a lifelong Trek fan. After the first wash, the ink on both t-shirts had cracked and faded considerably—something that usually takes months of wear and tear and washing. Make your own shirt at Vista Print or buy one at Think Geek... they last a hell of a lot longer.

I saw ad ad by BustedTees and I was almost going to order a t-shirt, and then I saw their Haters Gonna Hate with images of two older white guys. It's pretty disappointing to see a company promote Ageism like this company. We have enough division already input society without companies creating more. Ironically, by selling this elderly-bashing t-shirt, BustedTees have become the haters that hate. No order for me.

Not sure these guys have heard of the TCPA, but you're not allowed to text people in the US without the end user taking action to opt-in to texts, AFTER providing the user with that common notification that msg & data rates may apply.
I am not in the habit of clicking those boxes, so was quite surprised to start getting texts from them. I think it was actually the 3rd party payment process that did it. At any rate, they're culpable. Anyone with time on their hands, there's a class action here waiting to happen.
Also, the hoodie I received was unraveling a bit. Fleece was soft though, so 2 stars.

I strongly advise against buying their products. Crappy reps!
So, went looking at some shirts on their site. Started checkout, set phone down for a shower and to get my wallet.
Came back, and finished my order. Then noticed the text from "Gilbert".
While my phone was down, a rep texted to provide an offer of more off. When I saw it, I composed a message asking if it could be applied.
My message sent, and his arrived at the same time.
"Idiot" was his message. (See screenshot)
Seriously?

The cancellation policy is 24 hours. I submitted it within 15 minutes of ordering.
They won't acknowledge the cancellation.
Screw these people. If you want to be treated like crap, go ahead and deal with them.

I wish I'd read reviews here first. Run, don't walk, away from Busted Tees. Bad product, horrible customer service, only automated form letters by email. You will be disappointed and you will have no recourse. Much regret. Busted Tees give online ordering a bad name for sure. Products look great on website but don't get sucked into purchasing.

Ordered shirts for everyone in the family on Nov 30th, figuring that was plenty of time. They didn't even ship them until Dec 13,13 days later. On Dec 17th, UPS hadn't even picked them up. No way they were going to get here for Christmas, and that's after paying $33 in shipping charges! They finally showed up January 6th, a full 6 weeks and 5 days later. Yes, we're in Canada. But the fact that it took them nearly two weeks to even put 5 shirts in a mailer bag means they just don't give a crap how long it takes.

USED THIS SITE YEARS AGO... It was ok. Today it's scary. You place an order and they call you with what you ordered to confirm it. Customized colors and sizes and last four of credit card. Only they say they can get you a better price so they cancel your order on the phone and replace the order. You get email confirmations. Then you get hit up on "what's app" with demands for payment through paypal or bitcoin or they'll use your credit card... They threaten you cannot cancel because eveything is shipping charges and that's their policy. THERE IS NO CUSTOMER SERVICE, NO MANAGEMENT, NO EMAIL RESPONSES THAT ARE NOT CANNED... DONT GET TAKEN - YOU'LL WIND UP WITH NO SHIRTS AND A NEW CREDIT CARD NUMBER - Um WTF?

BustedTees -- because the will bust you!
I ordered a Ladies Catzilla t-shirt and received a men's. I wrote to them (there is no phone number) and they were very slow to reply. They sent me a photograph of someone else's order and said my order - the correct order had been sent and received.
I'd never heard of the person whose order they photographed.
On top of that, the printing on the shirt was very poor. Had a big stripe down the middle that had no ink.
I would never buy from them again, and wish I hadn't ever bought from them this time.

I was considering buying a couple shirts from this company. I was surprised to find I couldn't enter a discount code or get a shipping quote without entering my complete shipping information, email, and phone number. I didn't think too much of it at the time and continued. Within one minute of submitting that information, my phone was ringing with an 877 number. I did not answer. Only seconds later, I received a text message from a different number, greeting me by name and offering a discount on douching products. I have never seen a text spammer use my name before. I am forced to conclude that Busted Tees is selling their customers' personal data.

I didn't realise until it was too late that there was no Terms of Service agreement on our before the page that collects your contact information; you have to find a link to their Privacy Policy on the page footer. It contains disgusting statements like "By using any of our services you are agreeing to these terms," and "We work with a variety of third parties and may share customer data with them."

This company is despicable.

I held a shirt up to look at it, had the window behind it and noticed I could see through the shirt. They say Fruit of the Loom, seriously doubt it! If they hold up a couple washes I'll be shocked. Wish I found this before I spent almost $100!

FYI, you have to pay for returns and get to pick more garbage, that you get to pay to have sent back to you. RIDICULOUS I emailed them and have heard NOTHING back. Not what I call good customer service!