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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,204 reviews

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Texas
1 review
0 helpful votes
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Reasonable
September 6, 2025
Updated review

Very good, previous good experience usually has correct product

Date of experience: January 27, 2025

Great discounts
September 27, 2024
Previous review

Great discounts

Date of experience: September 17, 2024
Florida
1 review
0 helpful votes
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Great
September 6, 2025
Updated review

This is a great site for folks who cant afford stuff at the vet.

Date of experience: August 27, 2025

Things are sooo expensive these days and this website...
February 19, 2025
Previous review

Things are sooo expensive these days and this website really helps. I love my animals more than life itself and I want the best for them!

Date of experience: February 8, 2025
Colorado
1 review
0 helpful votes
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Good Service / Best Price
September 6, 2025
Updated review

Good Experience... Safe to Buy from them... however slow Delivery from China

Date of experience: August 27, 2025

Quick / Easy
July 13, 2025
Previous review

Quick / Easy

Date of experience: July 3, 2025
Georgia
1 review
0 helpful votes
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Med for wrong size dog
September 6, 2025

Thought I had ordered for the next size up from the small dog. Next time I will double check before I submit the order

Date of experience: August 27, 2025
Alabama
1 review
0 helpful votes
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Easy to find products and check out!
September 6, 2025
Updated review

I was skeptical about ordering at first, but they came highly recommend by several people. I've ordered twice now. It's been easy to find the products I need and check out. I really like that you get discounts and money back for purchasing. Orders arrived within 1-2 weeks both times. When I had an issue logging in I got a response within 24 hours.
No complaints!

Date of experience: July 25, 2025

Easy, Fast, Great Selection
August 7, 2025
Previous review

Everything we use is right on the site. It's extremely easy to navigate. I'm glad my sister recommended this.

Date of experience: June 4, 2025
Virginia
1 review
0 helpful votes
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Good value
September 6, 2025
Updated review

Auto ship saved big bucks and arrived timely. Good customer service.

Date of experience: August 26, 2025

I've been ordering from Budgetpetcare for years for heartworm and flea meds. I now do auto-shipments for 6 or 12 months' supply. The prices are the lowest I've found, and they often have special discounts. Customer service has been good, eg. When a shipment was delayed once. Really prompt responses via email. There is a dollar-plus fee for customs or what-have-you since the products come from overseas.

Date of experience: February 25, 2021
Texas
1 review
0 helpful votes
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Shipping has not been great
September 6, 2025
Updated review

It took Long time to get orders. When it did show up the package was crushed.

Date of experience: July 26, 2025

Hope it gets here quicker then last time
June 3, 2025
Previous review

Hope it gets here quicker then last time

Date of experience: May 24, 2025
Kentucky
1 review
0 helpful votes
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Fair pricing
September 6, 2025
Updated review

I have been buying from budget pet care for five years. Their selection options and price points are the best to be found.

Date of experience: August 26, 2025

Fantastic price point!
August 5, 2025
Previous review

This product protects my feline baby and me from nasty critters! I have never found this item at a better price than BudgetPetCare.

Date of experience: January 26, 2021
South Carolina
1 review
0 helpful votes
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Received order always excellent service and product
September 6, 2025
Updated review

Excellent service and product. Received product on time as always!

Date of experience: August 26, 2025

Great service and great products abcs prices
September 14, 2024
Previous review

Great service and great products abcs prices

Date of experience: September 3, 2024
Virginia
1 review
0 helpful votes
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Great Value
September 6, 2025

Always had a great experience with BudgetPetCare. They prices are the cheapest I can find

Date of experience: August 26, 2025
Maine
1 review
0 helpful votes
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Flea and tick
September 6, 2025

No issues! Came pretty quickly. Will order again. Love the prices

Date of experience: July 31, 2025
Florida
1 review
0 helpful votes
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Great Value
September 6, 2025
Updated review

Easy to order, always a good price, discounts easy to find. No problem with shipping.

Date of experience: December 26, 2024

Very easy to order and an affordable price
January 4, 2025
Previous review

Very easy to order and an affordable price.

Date of experience: December 24, 2024
Texas
1 review
0 helpful votes
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Flea and tick
September 6, 2025

Ordering and delivery are easy and inexpensive ……………………::

Date of experience: August 26, 2025
New Hampshire
1 review
0 helpful votes
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Super products, service and pricing!
September 5, 2025
Updated review

Thank you for offering such needed products for our pets to help control fleas & ticks. Your variety, pricing, service & delivery is top-notch!

Date of experience: August 26, 2025

Excellent product selection, pricing and service!
August 6, 2025
Previous review

Excellent! Thank you!
Super selections, affordable pricing and excellent service!

Date of experience: July 27, 2025
New York
1 review
0 helpful votes
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No troubles here
September 5, 2025
Updated review

A quality dependable service, timely shipping, competitive prices. Products are as ordered

Date of experience: May 28, 2025

Thank you!
February 18, 2025
Previous review

Thank you! It's great

Date of experience: February 7, 2025
Louisiana
1 review
0 helpful votes
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Great value.
September 5, 2025
Updated review

Reciev led it quickly. It is on auto order so I don't have to worry about when I'm ta time to reorder.

Date of experience: August 26, 2025

The font is too small
August 6, 2025
Previous review

The font is too small. I could barely read your page.

Date of experience: July 27, 2025
Oklahoma
3 reviews
0 helpful votes
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Customs delay
September 5, 2025
Updated review

I love their products but having to go through Customs puts a delay in receiving products

Date of experience: August 26, 2025

Great bargain
July 20, 2025
Previous review

I've purchased from this vendor for years I do feel that the processing of the orders are a bit slow, but the deal is worth it.

Date of experience: July 9, 2025
Florida
3 reviews
0 helpful votes
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Excellent communication.
September 5, 2025
Updated review

Easy to navigate site with responsive answers to questions.

Date of experience: August 26, 2025

Excellent site
March 9, 2025
Previous review

Excellent site

Date of experience: February 26, 2025
South Carolina
1 review
0 helpful votes
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Always Helpful
September 5, 2025

Best way to save money on quality pet care products. Have used them for years.

Date of experience: August 26, 2025
Louisiana
2 reviews
0 helpful votes
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Easy ordering at a discount!
September 5, 2025
Updated review

It is very easy to find products and order with discounts. I just wish it wouldn't take so long to get delivered.

Date of experience: August 26, 2025

Very easy to do
June 5, 2025
Previous review

Very easy to do

Date of experience: May 26, 2025