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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
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Very good, previous good experience usually has correct product
This is a great site for folks who cant afford stuff at the vet.
Things are sooo expensive these days and this website really helps. I love my animals more than life itself and I want the best for them!
Good Experience... Safe to Buy from them... however slow Delivery from China
Thought I had ordered for the next size up from the small dog. Next time I will double check before I submit the order
I was skeptical about ordering at first, but they came highly recommend by several people. I've ordered twice now. It's been easy to find the products I need and check out. I really like that you get discounts and money back for purchasing. Orders arrived within 1-2 weeks both times. When I had an issue logging in I got a response within 24 hours.
No complaints!
Everything we use is right on the site. It's extremely easy to navigate. I'm glad my sister recommended this.
Auto ship saved big bucks and arrived timely. Good customer service.
I've been ordering from Budgetpetcare for years for heartworm and flea meds. I now do auto-shipments for 6 or 12 months' supply. The prices are the lowest I've found, and they often have special discounts. Customer service has been good, eg. When a shipment was delayed once. Really prompt responses via email. There is a dollar-plus fee for customs or what-have-you since the products come from overseas.
It took Long time to get orders. When it did show up the package was crushed.
Hope it gets here quicker then last time
I have been buying from budget pet care for five years. Their selection options and price points are the best to be found.
This product protects my feline baby and me from nasty critters! I have never found this item at a better price than BudgetPetCare.
Excellent service and product. Received product on time as always!
Great service and great products abcs prices
Always had a great experience with BudgetPetCare. They prices are the cheapest I can find
Easy to order, always a good price, discounts easy to find. No problem with shipping.
Very easy to order and an affordable price.
Thank you for offering such needed products for our pets to help control fleas & ticks. Your variety, pricing, service & delivery is top-notch!
Excellent! Thank you!
Super selections, affordable pricing and excellent service!
A quality dependable service, timely shipping, competitive prices. Products are as ordered
Reciev led it quickly. It is on auto order so I don't have to worry about when I'm ta time to reorder.
The font is too small. I could barely read your page.
I love their products but having to go through Customs puts a delay in receiving products
I've purchased from this vendor for years I do feel that the processing of the orders are a bit slow, but the deal is worth it.
Easy to navigate site with responsive answers to questions.
Best way to save money on quality pet care products. Have used them for years.
It is very easy to find products and order with discounts. I just wish it wouldn't take so long to get delivered.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

